I'm on my 3rd set of Oculus touch controllers. I bought a set of backups (and a 3rd sensor) on Amazon, however I am now on my 3rd set of touch controllers (thank you Echo Arena [and you're welcome Oculus]) and need to have the other 2 sets fixed. These were damaged (joystick issues mainly) from in-game play. Joysticks lost finger proximity tracking and one set has a broken joystick entirely.
I am seeking any info on if a repair process exists, what your experience may have been with this process and what I can expect. I need to ship out my 2 sets of controllers to be fixed (as I cannot find the internal parts anywhere online to do the repair myself).
How do I submit a repair request? How much does a repair cost? How long does it take to turn around a repair?
NOTE: The Oculus ticket submission system has a google reCAPTCHA domain issue, so submissions are impossible currently.
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I saw that iFixIt had a nice breakdown online of the controller and it's internal workings, however no links to sources for part purchasing.
Regarding the CAPTCHA:
It appears to have been repaired since yesterday, as now I no longer get the "invalid domain" message when attempting to interact with it.
https://pix2share.com/images/a25ca58aa6caad11b192631da18f93e4.png