09-07-2018 11:30 AM
I have an S8+ and Gear. It was working great for several months, then about 2 months ago when I tried to launch the SamsungVR app, it would crash. The phone also had issues with Bixby and Cloud Agent constantly stopping, but not wanting to do a reset at the time I just found a new app, MoonPlayer, which worked great until yesterday.
Yesterday I was having all kinds of problems with the phone sending text messages. Since I had time (and a current backup) I decided to do a factory reset. While that seems to have fixed the crashing CloudAgent and Bixby issue, it has brought about another one with the GearVR.
Whenever I put the phone in the Gear headset it brings up the home page like normal. But as soon as I click on anything (Samsung VR app, Samsung Gallery, any video presented on the home page, or MoonPlayer) that tries to launch a VR video the screen will go black for 1-2 seconds, the circle will appear as if you clicked the Home button, and then it goes to the Settings screen.
I have tried the following:
Here are the details of the phone:
Thanks in advance for any help y'all can give me to get this working again!
09-18-2018 12:53 AM