HDMI Issue Problem - Will refund the Rift if I can't find a solution. — Oculus
New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

HDMI Issue Problem - Will refund the Rift if I can't find a solution.

Hi, I have a new (December last year) Dell Inspiron 15 5000 gaming laptop. 

I had a family member partly pay for a Oculus Rift with the Touch and the Marvel edition. It arrived on Monday.

Beforehand I ran about 8 compatibility tests and they all said compatible.  

I spent 5 1/2 hours on Monday night with two friends trying all sorts to get it to work.

The problem is that though the headset had a white light and played audio, the Oculus Rift app wasn't putting that green tick next to HDMI. It did for both sensors and the Headset USB.

Many hours of research and trying everything under the sun, one friend found a video showing someone getting around this issue with a Vive Link Box.

So I got one. Along with another HDMI cable, a Male to Male usb and the power for said box. Cost me £100 from Amazon.

All of this has arrived today and after following the instructions, my computer doesn't recognise the box. No popup to install it.

I am at my wit's end, audio and the white light plus my monitor flickering when I plug it in is so annoying when I see the app just doesn't know it's plugged in.

Can anyone help? 

If I don't have this fixed by Tuesday I will refund.

Thank you!

PS- Does anyone know if a WMR or Vive headset would work on my setup? Thanks!

Comments

  • RedRizlaRedRizla Posts: 6,572 Valuable Player
    Have you tried plugging a monitor into that hdmi port to see if a monitor works?
  • LZoltowskiLZoltowski Posts: 6,774 Volunteer Moderator
    Can you list the system spec?

    Windows Version, GPU, CPU etc.

    Also in your Nvidia Control panel, can you take a screenshot like this? While the rift is plugged in directly to the HDMI on the laptop?


    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
    ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

    Be kind to one another :)
  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    RedRizla said:
    Have you tried plugging a monitor into that hdmi port to see if a monitor works?
    Thanks for the reply, yep I often use my laptop to watch videos on my TV.
  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    Can you list the system spec?

    Windows Version, GPU, CPU etc.

    Also in your Nvidia Control panel, can you take a screenshot like this? While the rift is plugged in directly to the HDMI on the laptop?


    Am I allowed to just post my DXDiag here? :)


  • LZoltowskiLZoltowski Posts: 6,774 Volunteer Moderator
    Can you make sure this is set like this?

    Image result for nvidia prefer discrete
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
    ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

    Be kind to one another :)
  • Techy111Techy111 Posts: 6,367 Volunteer Moderator
    I think the onboard gtx 1050 is the weak point no ? I mean the 1050ti is listed as minimum spec ??? It might work but it will be on very low settings.
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    Can you make sure this is set like this?

    Image result for nvidia prefer discrete
    Done :)
  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    I have decided to just buy a new laptop. Thanks all. 
  • TomCgcmfcTomCgcmfc Posts: 1,254
    Wintermute
    I have decided to just buy a new laptop. Thanks all. 
    Unless you really need the portability of a laptop, a desktop gaming pc would be a much better choice imho.  Probably a lot cheaper and with much more upgrade capability.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors.

  • Orodreth16Orodreth16 Posts: 57
    Hiro Protagonist
    If possible you should try if the new laptop works with the rift before you purchase. Just to be sure that the HDMI port is connected to the graphics card and not to the onboard graphics. 
    Happy shopping!  ;)
  • Digikid1Digikid1 Posts: 2,027 Valuable Player
    Forget the laptops.  For best use of VR you’re going to want a full desktop computer. 
  • LuluViBritanniaLuluViBritannia Posts: 462
    Trinity
    edited October 2018
    A laptop is perfectly fine for VR. However you do have to make sure it is compatible with VR. Either find someone that tested the laptop you want with a VR headset and can testify that it works, or make sure you can change the laptop after trying it (in case VR doesn't work on it).
    Current VR results imo:
    - Great small apps. Great ports of bigger games.
    - Great VR-specific features. Not enough showcased!!!
    - Too many actors in the industry, the market is totally broken.


    My hopes for VR next gen:

    - Better ratio between visual quality and power needs. No more godrays and less SDE.
    - Full Body Tracking.


    "If you don't mind, do you want me to take you there? Where dreams come true."
  • yaserkzyaserkz Posts: 2
    NerveGear
    I have the problem with connection of Rift to my lap top and the hdmi cable is not working. my lap top is gl553 asus gaming lap top with geforce gtx 1050 graphical card and it is not working and not going to use the device for gaming and I need it for VR experiments. Can any one help me?
  • falken76falken76 Posts: 2,854 Valuable Player
    I have decided to just buy a new laptop. Thanks all. 
    Keep the laptop and just buy a desktop.  Use your laptop for whatever mobile purposes you need it for and get a real desktop for your VR, it actually offers an upgrade path without having to replace the entire machine.
  • falken76falken76 Posts: 2,854 Valuable Player

    That one has a good GPU in it, but laptops are so finicky because you usually don't know if they are going to use integrated graphics for the 2d portion of the GPU on a laptop.  If they choose to do so, which is the cheaper option so it's probably very common... Your rift will not work with the machine.  I would get a desktop so you can put the components in, you absolutely know for a fact that an Nvidia GPU for a desktop will work as long as it's a 1050ti or better. (Don't get a 1050ti, it's a shit card)
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Honestly, it's not worth rolling the dice with buying laptops for VR. Unless it specifically says "Oculus Ready", there is a good chance it won't work at all (and "VR Ready" is just marketing and many of those models don't even work with Rift). You'll save yourself a lot of money and headache by getting a desktop machine.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    A laptop is perfectly fine for VR. However you do have to make sure it is compatible with VR. Either find someone that tested the laptop you want with a VR headset and can testify that it works, or make sure you can change the laptop after trying it (in case VR doesn't work on it).

    Digikid1 said:
    Forget the laptops.  For best use of VR you’re going to want a full desktop computer. 
    Nope, need the portability of a laptop for VR and general use.


  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    edited October 2018
    For anyone who has the problem I had, take it from mine and my friend’s experience and don’t waste time and money trying soloutions. It won’t work with a DEll Inspiron 15 5000 laptop, not even with a Vive box.

    I am buying a custom built laptop from PC Specialist.
  • italoschiochetitaloschiochet Posts: 11
    NerveGear
    i have the same problem
  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    edited October 2018
    i have the same problem
    If it’s the same laptop as mine, then it won’t work. Trust me.

    I spent days, 18 hours and £100 extra to find that out.
  • KicksforkillsKicksforkills Posts: 10
    NerveGear
    New laptop came yesterday, works perfectly with the Rift! 

    So so nice to finally be able to use it, thanks all!
  • MorgrumMorgrum Posts: 1,627 Valuable Player
    edited October 2018
    Yeaaaaaaaa!

    Happy Fapping.... I mean Gaming.
    WAAAGH!
Sign In or Register to comment.