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How do I get my new samsung vr to work

gwoods137
Honored Guest
Phone doesn't launch it
3 REPLIES 3

cybereality
Grand Champion
Are you sure you have the right USB connector plugged in (there may be 2 different ones depending on your phone)? If that doesn't help, please feel free to enter a ticket. Thanks. https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

gwoods137
Honored Guest
Wat is a ticket

cybereality
Grand Champion
I'm talking about a support ticket. That is how you make a request to Oculus Support for help. Thanks. 
https://tickets.oculusvr.com/hc/en-us/requests/new
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV