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My order is still on hold

DrPhillyWillyDrPhillyWilly Posts: 6
NerveGear
so i saw that my order of my rift was on hold and my mum got a message from the bank saying that they blocked it and needed confirmation she confirmed it but it still says on hold and ive sent out a support ticket a day ago but no one has replied to it please help

Comments

  • Techy111Techy111 Posts: 6,736 Volunteer Moderator
    Don't make a fresh order but be patient, they will get to you ;)
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • DrPhillyWillyDrPhillyWilly Posts: 6
    NerveGear
    Techy111 said:
    Don't make a fresh order but be patient, they will get to you ;)
    ok but like come on it cant take that long 
  • Techy111Techy111 Posts: 6,736 Volunteer Moderator
    You obviously don't know Oculus support, it takes a while mate, sadly. Patience is all i can say.
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

  • DrPhillyWillyDrPhillyWilly Posts: 6
    NerveGear
    ok 

  • DrPhillyWillyDrPhillyWilly Posts: 6
    NerveGear
    is another reason that its on hold is cause im using my email and not my mums is that another thing or no
  • DrPhillyWillyDrPhillyWilly Posts: 6
    NerveGear
    so should i put my mums email in or what
  • DrPhillyWillyDrPhillyWilly Posts: 6
    NerveGear
    with my order details i have my mums credit card and name but i have my email is that one of the reasons
  • RichooalRichooal Posts: 1,667 Valuable Player
    so should i put my mums email in or what

    You should do what @Techy111 said. Be patient, wait for Oculus support to respond to your ticket.
    i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Senors - 0 PROBLEMS 1 minor problem
    Dear Oculus, "If it ain't broke, don't fix it", please.

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