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Oculus Touch but no apps

BlazinBunnyBlazinBunny Posts: 8
NerveGear
So I recently bought a Oculus Rift and got the touch controllers but have yet to get the apps that come with the touch setup. I've done a full set up so everything is fully functional but am unable to get the apps to show up. I have signed in and out multiple time to see if that might help but no results please help.  

Comments

  • RichooalRichooal Posts: 959
    3Jane
    There used to be an Oculus Staff presence on here. That person would always respond to these posts with "please feel free to open a support ticket".

    Before you do, start your desktop app, go to the library. On the right side of the screen, click on "Filters" and make sure that "Uninstalled Apps" is ticked.
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  • BlazinBunnyBlazinBunny Posts: 8
    NerveGear
    I put a support ticket in 24hours ago and still no reply from them, i have also checked uninstalled apps and no luck there games are still not showing up
  • geebee666geebee666 Posts: 198
    Art3mis
    New I assume? 
    2nd hand they don't bring the apps over from the previous user.
  • BlazinBunnyBlazinBunny Posts: 8
    NerveGear
    yeah all brand new
  • RichooalRichooal Posts: 959
    3Jane
    I put a support ticket in 24hours ago and still no reply from them, i have also checked uninstalled apps and no luck there games are still not showing up

    Oculus support is very helpful, but definitely not quick. Hang in there and they'll sort it out.
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  • LZoltowskiLZoltowski Posts: 6,650 Volunteer Moderator
    Have you tried finding the apps in the store and pressing install?
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  • BlazinBunnyBlazinBunny Posts: 8
    NerveGear
    Have you tried finding the apps in the store and pressing install?
    yeah I looked into that, apps still have price on them and they say that its free if you activate rift + touch. I have already gone through a full setup and activated my rift and touch
  • LZoltowskiLZoltowski Posts: 6,650 Volunteer Moderator
    Have you tried finding the apps in the store and pressing install?
    yeah I looked into that, apps still have price on them and they say that its free if you activate rift + touch. I have already gone through a full setup and activated my rift and touch
    That is very odd, do you have a payment method set up in the store?
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
    ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

    Be kind to one another :)
  • RichooalRichooal Posts: 959
    3Jane
    Have you tried finding the apps in the store and pressing install?
    yeah I looked into that, apps still have price on them and they say that its free if you activate rift + touch. I have already gone through a full setup and activated my rift and touch
    That is very odd, do you have a payment method set up in the store?

    I can confirm that a payment method is not req'd to get free store items. I got my Rift in July 2017, and didn't set up a payment method until I needed one for store credit after the infamous "Blackout" of March 2018.
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  • BlazinBunnyBlazinBunny Posts: 8
    NerveGear
    I think the only thing i can do now is wait for support to get back to me and hopefully they can help me solve the issue
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