10-06-2017 11:44 PM
10-08-2017 08:50 AM
01-22-2019 09:28 AM
01-24-2019 09:54 AM
01-24-2019 11:39 AM
01-28-2019 10:31 AM
01-28-2019 04:37 PM
Narcoleptic_Rage said:
You do realise that not offering a repair or replacement service is actually illegal. Even if outside of warranty you are required by law to allow for customers to have the ability to retain the proper service, even if paid for or be be held liable for every service you have denied each and every Australian customer if a complaint is made to the ACCC.
It would be better to make some money from the replacement parts & repairs than to lose money in multi-million dollar fines. Especially since the product is still currently being sold & the parts are still being manufactured.
Apple & Valve have already been sent through the wringer over such practices already. In fact it was Apple that triggered the crackdown on poor after sales services after warranties.
01-28-2019 05:33 PM
Narcoleptic_Rage said:
You do realise that not offering a repair or replacement service is actually illegal. Even if outside of warranty you are required by law to allow for customers to have the ability to retain the proper service, even if paid for or be be held liable for every service you have denied each and every Australian customer if a complaint is made to the ACCC.
01-29-2019 07:48 AM
02-09-2019 07:43 PM