03-20-2019 11:51 AM
03-20-2019 02:53 PM
Hey Yaniv, I'm sorry
to hear you're having problems with your Go. Please try completely
powering down your Go, restarting your Go and then reinstalling the
app. If you're still having issues, you may need to perform a factory
reset on your Go. Before you perform a factory reset, please make
sure your Go is fully charged. Instructions on resetting your Go are
available here https://support.oculus.com/166300084150879/
. Please create support ticket at https://support.oculus.com if
you're still having issues. Thanks! -Rick