My touchpad is really iffy if not working. Ive re paired it but nothing changes. Its not 3 weeks old new battery etc. I have no direction controls that most apps call for. Navigating around. Bad controller?? Do I have to return it to Best buy and exchange? Im at wits end as I went the extra 100 for the 64 gb. Maybe a hint on what im doing wrong or what is wrong. There lots of things I cant do even repeatedly trying again only to get the same frustration. Any help is truly appreciated..