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Oculus Go wont start!!

cgwilson11cgwilson11 Posts: 2
I need help my oculus go wont start up it just has the loading thing with the three jumping dots. It started when i bought a game and then got on my oculus go. I got on and it said i wasnt connected to internet so i reconnected to it. After that didn't work, i decided to reset it and now i am where i said.


  • jagpipejagpipe Posts: 3
    Having precisely the same issue. Just bought the Oculus Go 2 days ago. Used it a few times, and since the last time bought a game or two either on my phone and/or on my laptop. Now I can't access the device at all. Three loading dots...after shutting down and restarting...several times. 
  • OculusQUESTOculusQUEST Posts: 1
    I am having the same problem after connecting to, opening and account, and purchasing the VRChat app. Have tried a few things so far and nothing seems to work. Any suggestions?
  • realjaqenhgharrealjaqenhghar Posts: 2
    I had the same problem 2 hours after receiving the go. For me a factory reset (from the device itself) worked, has been running for 3-4 days now 
  • JaiBabetteJaiBabette Posts: 2
    Hi, I have had mine for a week and this same thing is happening today  Any resolve?
  • SteeldreamzSteeldreamz Posts: 9
    How do you do a factory reset within the device if it won't load? I'm having the same issue?
  • JJ27VVJJ27VV Posts: 1
    I am having the same problem. I started by reloading the Occulus App. No joy. I get the headset on. Pair the handset and pow. The screen goes totally grey, then totally black and dies, 2 hours later I am fed up and I guess the headset will need charging up. Such a pain. At first it was fine. Now I want my money back. Testing for a college that might buy 13 of these I am now inclined to say no. Not yet. 
  • Techy111Techy111 Posts: 6,736 Volunteer Moderator
    edited April 2019
    Contact support asap sounds like a hardware fault maybe ??
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

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