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Oculus turning on but.....

JaiBabette
Honored Guest
Good evening, Oculus newbie. I love it  Was so looking forward to getting on but when it turns on, these 3 dots stay blinking. Kind of like its loading but it never loads HELP! please.....
3 REPLIES 3

Techy111
MVP
MVP
Has the full setup been completed on your phone ??
A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

MetaQuestSupport
Community Manager
Community Manager
Hey @JaiBabette,

Sorry to hear you're having troubles with your Go! We would love to get more details so we can look further into this with you, so please reach out and create a ticket with us here: https://support.oculus.com/885981024820727/

Thanks! -Aidan
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Steeldreamz
Honored Guest
Same thing is happening on my go, brand new been using it now three dots, i did purchase some games on the oculus homepage then when i went home and tried to start it up i get the three dots?