02-28-2019 02:57 AM
05-24-2019 03:07 PM
05-25-2019 08:58 AM
ShowbizDonkey said:
Hey everyone - just want to relay what it seems some of you have already heard from support. Our team has looked at the issue and reported it to Microsoft, but it wasn’t fixed in time for 1903. The newest insider builds that are rolling out seem to have the fix, it's ultimately up to Microsoft to push the fix out to the public build. We regretfully have no control over that in terms of timing.
We do have a support article up for this issue: https://support.oculus.com/2293082490952387/
Also, apologies to those folks who have not yet heard back from Support. The team is working through all tickets as fast as possible. We are experiencing higher ticket volumes than normal. We know this is not ideal, but we sincerely appreciate your patience in hearing back from us.
05-25-2019 12:33 PM
hwwmetroidmen said:
ShowbizDonkey said:
Hey everyone - just want to relay what it seems some of you have already heard from support. Our team has looked at the issue and reported it to Microsoft, but it wasn’t fixed in time for 1903. The newest insider builds that are rolling out seem to have the fix, it's ultimately up to Microsoft to push the fix out to the public build. We regretfully have no control over that in terms of timing.
We do have a support article up for this issue: https://support.oculus.com/2293082490952387/
Also, apologies to those folks who have not yet heard back from Support. The team is working through all tickets as fast as possible. We are experiencing higher ticket volumes than normal. We know this is not ideal, but we sincerely appreciate your patience in hearing back from us.
Yeah, so, based off this comment I went ahead and upgraded to this “newest insider build” and the issue is still not resolved.
So this issue is NOT FIXED, in case anyone is reading this.
05-25-2019 12:50 PM
05-25-2019 12:54 PM
05-25-2019 01:26 PM
zalberico said:
I just updated windows today and it’s working now.
Windows 10 Pro
Version 1903
OS build 18362.145
I’m in Windows Insider Program Slow previews.
05-26-2019 12:38 AM
05-26-2019 02:54 AM
05-28-2019 03:18 PM
05-28-2019 04:28 PM