05-24-2019 01:30 AM
05-29-2019 02:28 AM
05-29-2019 06:58 AM
05-29-2019 07:14 AM
Sinsinful said:
Ok so after 3 days ticket answered. First they asked me to do all the shit we have been doing over the past 3 days. Then they took all my serial numbers and told me they would get back to me in 48 hours. They have no clue whats going on. Talking about the fault with the controllers and ignoring the fact I get a notification that the software cant track the heatset.
I'm going to push for a refund as I have had enough.
05-29-2019 07:16 AM
Sinsinful said:
They basically made me wait 3 days to run me over the troubleshooting page from the website. Then they are making me wait for another 48 to tell me my Rift S needs replaced (which I already knew). God knows how long that process is going to take.
05-29-2019 07:22 AM
Sinsinful said:
SEVEN DAYS AND STILL NO RESPONSE FROM OCULUS!
05-29-2019 07:34 AM
Forum Moderator is different than Oculus. I don't even think they're paid, it's a volunteer basis...
cybershrapnel said:
Just run from oculus! return your rifts s and don't look back!!!!! They can take the time to scold me for something that doesn't need scolding but they can't respond to our issues... lol This is good stuff!!! Good stuff to convince me that oculus being bought by facebook was the doom of oculus. Losing Lucky Palmer should have made that clear but now it is right there in front of our faces!!!!! The type of person that sent me this email is the type of person that identifies as an offended beautiful ornate building.... lol
05-29-2019 07:38 AM
Hopefully you already buy the bulk of your games on Steam so you can make a clean break and keep all your games without the need to use a hack if you decide to go with a competitors brand HMD. I'd be upset too if they took the better half of a week to follow up with me after a non helpful response email.
05-29-2019 07:48 AM
05-29-2019 08:24 AM
Sinsinful said:
So your just posting on my posts to antagonise.
I tried ignoring them but you just keep bumping multiple threads repeatedly. If you don't want the general public commenting on your posts, then why post on a public forum?
First, yes you are indeed spamming. Second, it's not about right vs wrong but about being patient, sensible, and mature.
Spamming is what makes you a spammer. And it doesn't matter how man iterations of computer technology is released, they are all vulnerable to bugs and flaws. If you aren't capable of troubleshooting with patience and maturity then perhaps computer technology is not for you.
05-29-2019 08:43 AM