05-29-2019 12:55 PM
05-31-2019 11:02 AM
dburne said:
Hmm I have not seen an update today on PTC, least not that I noticed.
05-31-2019 11:04 AM
05-31-2019 11:09 AM
05-31-2019 05:27 PM
RG4520 said:
I wanted to put this out there for what it's worth. I've been experiencing the random snow/static every 5 to 20 minutes since day one. I put in a support ticket to Oculus on day one. We've been going back and forth and today they told me they wanted me to send the whole thing back. I send mine back, they ship out a new one. They said it would take two or more weeks. Wasn't really wanting to wait that long so I just exchanged mine at Best Buy.
My day one model was manufactured 3/19. The one I exchanged it for, which didn't get to the store until this past Tuesday (one week from launch) was manufactured 4/19.
The cord felt a little different on the new headset. It may just be placebo, but I noticed it right away as I was unpacking. Almost felt like a deflated balloon latexy kinda thing, whereas the first felt less stretchy around the cable. (if that makes any sense) It was also wrapped in the case in a different orientation than my original.
It's now been a solid 2 hours of playing a variety of games and I haven't gotten a single flash. It's also not stuttering when opening up pass-through like the other one was prone to do at times. My original headset was flashing static almost immediately upon firing it up. It played fantastic, no crashes or anything, just the flashing static every 5 to 20 minutes, and the pass-through not always wanting to cooperate. This new one has none of those issues thus far. I've tried out both the original firmware, and yesterdays update, and it was just as smooth and non static flashy on both.
I've read from a variety of users that they've gotten flashes as late as several hours into playing, so if I get any static flashing whatsoever I will update this post right away. I'm not discounting that I'm in a honeymoon phase and this headset just hasn't decided to act up yet, and the manufacture date has nothing to do with the static or whatnot. However the evidence so far is promising. On the last headset I tried all 8 of my USB slots. 6 3.0 and 2 3.1. I also used an adapter and tried the Nvidia virtual link USB C connection on my 2080ti Founders Edition. It was the same flashing on every port. On the new headset tonight I started out with the 3.1, but if I go the weekend without a static flash I'll start trying the others as well just to cover my bases.
And while it may just be the default thing they do, the fact that Oculus wanted to exchange my full kit instead of telling me to wait for a firmware update or maybe send me a new cable, led me to go ahead and do the exchange at Best Buy because I knew it was a separate shipment and was probably not just another one from the same batch.
Maybe it is hardware? I would be super curious to see tear-downs on some of these and see if the headsets were manufactured with different models of components (maybe to keep the supply chain flowing, or maybe there are multiple factories making them, etc. Kind of like how Nvidia used different ram modules on the 2080ti's, some Samsung, some Micron)UPDATE: I'm actually relieved to update that the static flashes returned in the exact fashion they've been occurring all along. I'm now pretty much sold that it's a software issue.
05-31-2019 05:40 PM
05-31-2019 05:40 PM
05-31-2019 05:52 PM
05-31-2019 06:00 PM
05-31-2019 09:58 PM
criznag said:
I just bought a powered 10 port USB 3.0 Hub and all my issues are gone!!! Still on old firmware/software!! Before black screen crash 2-5 minutes into Robo Recall!! WOOHOO! So fun!
05-31-2019 10:04 PM
Like Mac said, wait for after the honeymoon period (like 1 or 2 PC restarts, over a couple of days) to evaluate this imho.
jdenney said:
criznag said:
I just bought a powered 10 port USB 3.0 Hub and all my issues are gone!!! Still on old firmware/software!! Before black screen crash 2-5 minutes into Robo Recall!! WOOHOO! So fun!
Can you share a link to the 10 port hub please.