05-22-2019 01:54 PM
06-06-2019 08:11 PM
06-07-2019 12:54 AM
formol88 said:
hellbringeranus said:
formol88 said:
Hello from France,
I think I have the same issue. My hand and controler aren't recognize and the camera show snow. I try everything, but it's not work. When I restart the oculus, the camera works like 1 second, not more.
I open a ticket with oculus, but I read here it was not necessary : they don't reply or the replay don't work...
I buy it on amazon, so, i don't know if I have to return the product or not... Here in France, it's sold out for more 2 weeks !
Ye I have had 2 oculus rifts so I got one from belgium and one from amazon france both have had the same issues I'm getting a third one next week so that might work lol but oculus rifts are in high demand atm but swapping for a new one doesnt guarantee that it will work
Your 2 oculus have an issue and you order again ? 😮
I don't know if I want to be refunder or an exchange, but if all oculus are the same problem ... And Oculus don't reply to us. It's unbelievable !
Hello James,
I don't immediately see anything in the logs that stands out, so
I'll need some more time to review them more thoroughly.
I’m going to look into this further for you and will be in touch
as soon as possible.
Thank you for your patience.
Kind regards,
06-07-2019 05:34 AM
SirDimples said:
Same issue here (static + no tracking) although no where as severe as what most of you are experiencing, for me the procedure is as follows:- @ start of VR session there is 80% chance the headset is completely black, restarting oculus app seems to fix this so I just do that at the beginning everytime.- Play or watch stuff for several hours, I usually get the static screen issue once or twice during that. Yesterday I got it about 5-6 times and the last two occurred with very little time in-between so now I'm worried.When I get the static-no-tracking-issue, I take off the headset, close the oculus app then disconnect and reconnect both the USB and displayport cables, then after a few seconds wear the headset which starts oculus again. This usually fixes it.Someone in reddit made a guess that it's the speakers in the headset that seem to be a consistent trigger for this. Specifically whenever there is a loud sound in a game or movie. That seems like a power-draw issue and it appears there is some validity to that from reading other people's experiences. As a result whenever I want to use the headset for a long play session, I wear headphones which seems to make the headset much more stable.An example, I played euro truck sim day before yesterday for 3-4 hours with headphones, static issue didn't occur.But I agree, oculus should have patched this already. If it's a power draw issue then the simplist software fix would be the ability to recover from it without having to restart.
06-07-2019 05:57 AM
06-07-2019 09:22 AM
sraura said:
I wonder how many of you with problems are running rift on laptop or have some kind of adapters plugged to your display-, dvi- or hdmi-ports.
06-07-2019 11:36 AM
06-08-2019 02:17 AM
06-08-2019 03:07 AM
06-08-2019 10:49 PM
06-09-2019 01:41 PM