07-21-2017
06:44 AM
- last edited on
05-21-2023
01:23 PM
by
TheAntiSocializ
Hi All,
Has anyone had trouble adding credit cards to their Oculus Home account?
Everytime I've tried it gives me a message telling me I've entered my cc info incorrectly. But I haven't, and I've tried multiple cards. I called my credit card company to confirm that there's is nothing wrong on my end.
In the ticket I opened (https://tickets.oculus.com/hc/requests/386086), Oculus responded, saying they were looking into it, but it's been almost 2 days and I haven't heard anything back, even after following up.
What is the typical turn around time for support responses?
01-11-2019 03:59 PM
cybereality said:
Adding payment methods is not an issue for the vast majority of users. If you're having a problem, please feel free to contact us for help. Thanks. https://support.oculus.com/
03-16-2019 09:23 AM
05-22-2019 02:37 AM
06-09-2019 05:19 AM
06-09-2019 09:39 AM
07-07-2019 08:36 PM
07-08-2019 09:59 AM
07-14-2019 02:31 PM
08-04-2019 11:03 PM
08-04-2019 11:03 PM
001RealityHead said:
I also can not add my credit card payment method. I want to GIVE you money, WTF?