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No delivery no reply

mydakotamydakota Posts: 2
NerveGear
edited June 10 in Support
I've ordered and paid for the Rift S and has been over a week and not shipped. States will be shipped by the 7th that's been and gone .
I had deadlines to make for this unit and now looking like it won't happen. I get no response from support for this matter I'm some what disappointed so far glad I didn't order the multiple units I had originally planned 

Comments

  • OculusSupportOculusSupport Posts: 291 Oculus Staff
    Hello @mydakota, I'm sorry to hear about your experience. I believe that I was able to locate your order and it does look like it has already shipped and it is currently in transit. You should have received a separate email with the tracking information. You should also be able to sign into your profile on our website https://secure.oculus.com/my/orders/ to view the status as well. If you have any other questions about your order, please follow up on your existing support ticket. Thanks! -Rick
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