How to put the automatic update on for my Oculus quest device?!? — Oculus
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How to put the automatic update on for my Oculus quest device?!?

FOU0214FOU0214 Posts: 1
NerveGear
To be assured that my oculus quest is updated correctly, I've seen on the official support page that you need to check if  the Automatic Updates option is on.
I followed every step in the oculus app, but no sign of this option in the "Advanced Settings Option"...  :'( 
I don't seem to be the only one not having this option appearing in the app (see https://www.oqplay.com/features/how-to-update-and-check-your-oculus-quest-firmware/ ).
Any reason why this "Update Software Automatically" line is gone on the app?
Thanks in advance!  :) 


Comments

  • OculusSupportOculusSupport Posts: 297 Oculus Staff
    Hello @FOU0214, I'm sorry to hear you're having problems with the update. If you haven't already, please try restarting your phone and headset then reinstalling the app. If you're still having issues, please contact support at https://support.oculus.com so we can look into this for you. Thanks! -Rick
  • nonrev321nonrev321 Posts: 3
    NerveGear
    I'm having he same issue.  Have contacted Support,  all they say is the same thing.  Restart and reinstall App.  That did not work.  
  • nonrev321nonrev321 Posts: 3
    NerveGear
    I's having the same issue.  Contacted Support basically same solution as above.  Did that twice..... that doesn't work
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