Re-occurring blackouts and sensor problems. — Oculus
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Re-occurring blackouts and sensor problems.

ToXicKevlarToXicKevlar Posts: 2
NerveGear
edited May 27 in Oculus Rift S and Rift
Ever since I got the Rift S. I've had numerous blackouts while playing games, specifically shooters like Pavlov and Killing Floor. To fix it (temporarily) I need to restart either Oculus or my entire PC. I'm not sure whether it's a problem with the internal wiring or if its a software issue. Because of the large scale reports of this problem, I believe it may be fixable with either a software update or changes to PC settings. Anyway, I may have found a helpful article, I have yet to test any of these methods but hopefully they fix it for some people.
https://uploadvr.com/how-to-fix-rift-s-tracking/

Comments

  • auxiliaryxxauxiliaryxx Posts: 10
    NerveGear
    My game just freezes and won't change until I restart pc or software. No permanent fix that I know of yet. Very disappointed with Oculus right now.. 
  • james.railstonjames.railston Posts: 1
    NerveGear
    Did this ever get fixed or any fixes for it? Just got my Rift S and trying to play PokerstarsVR and I keep getting white spots popping in and out, then the screen goes black and the game crashes. Then the headset sensors won't track unless I restart my PC. My computer has enough power and performance, so don;t know what to do.
  • OculusSupportOculusSupport Posts: 296 Oculus Staff
    Hello @james.railston, if you're having issues with black screens on your Rift S, please try enrolling in our Public Test Channel. There were some updates that address some of the display issues. Instructions on enrolling in the Public Test Channel are available here https://support.oculus.com/200468603765391/. If you're still having issues, please contact support at https://support.oculus.com. Thanks! -Rick
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