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Oculus rift Black screen HELP I’m SCARED

CamKav4CamKav4 Posts: 4
NerveGear
when I play it works fine but it goes black then normal then black and so on

Comments

  • OculusSupportOculusSupport Posts: 798 Oculus Staff
    Hi @CamKav4,

    No need to fear, bug fixes are here! Some troubleshooting steps that will likely resolve this for you can be found here: https://support.oculus.com/294426521446490/ underneath the "I sometimes see a black screen while I'm using my Rift S headset." dropdown.

    If that doesn't work for you, or you're uncertain on any of the steps, feel free to create a ticket with us and we'll be able to help you out with that.

    Thanks! -Aidan
  • CamKav4CamKav4 Posts: 4
    NerveGear
    edited June 2019
    It’s on a oculus rift not an S and there’s also static
  • AvengestAvengest Posts: 23
    Brain Burst
    I had that and turned out to be my HMD cable. I guess from the twisting and such it just ended up breaking something inside the cable.  once I purchased the replacement from the oculus accessory store I haven't had the problem in a long time, almost 9 months now.  It use to happen every other play session.
  • CamKav4CamKav4 Posts: 4
    NerveGear

  • CamKav4CamKav4 Posts: 4
    NerveGear
    edited June 2019
    The two cables I use for the oculus rift
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    Put in a Ticket to get you a new cable even if out of warranty but have a receipt.
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