06-14-2019 01:25 AM
06-15-2019 08:48 AM
06-15-2019 10:21 AM
patrickbitton66 said:
I have been trying to return my Rift S for a week now and support is ignoring me. I have sent them numerous messages and all the tickets are updated as "SOLVED" without a response.This is not good customer service.
06-15-2019 10:58 AM
ShocksOculus said:
patrickbitton66 said:
I have been trying to return my Rift S for a week now and support is ignoring me. I have sent them numerous messages and all the tickets are updated as "SOLVED" without a response.This is not good customer service.
From my understanding, DO NOT CREATE MULTIPLE TICKETS. Support will merge all your tickets into 1 active ticket and close out the others (perhaps that's why they were marked solved).
06-15-2019 06:21 PM