Thank you for your patience in hearing back from us. We appreciate your time and perspective with this matter.
I have just discussed with my team and after extensive review we have verified that we will not be able to provide assistance with adding a payment method to your Oculus account.
We are unable to go into specific detail as to why, and do apologize for any inconvenience or frustration this may cause.
How does a company stay in business if they can sell their products and have poor customer service?
raphQL server responded with error 2078016: A problem occurred when trying to complete your request. This can be caused by entering incorrect information or trying to complete an unauthorized action.
If this issue continues, please visit Oculus Support to get help.
This is a unique issue, so if you need help you'll have to contact us personally. Thanks.https://support.oculus.com/
Hi does anyone knows how to solve this?
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