05-27-2019 07:39 AM
07-10-2019 08:41 AM
07-10-2019 09:13 AM
philippe.heroux.58 said:
Oculus denied my request for refund. See this https://i.imgur.com/Muj01IQ.png
07-10-2019 09:17 AM
philippe.heroux.58 said:
Oculus denied my request for refund. See this https://i.imgur.com/Muj01IQ.png
07-10-2019 09:47 AM
RedRizla said:
philippe.heroux.58 said:
Oculus denied my request for refund. See this https://i.imgur.com/Muj01IQ.png
Am I missing something here? They haven't denied you a refund at all as far as I can tell? She posted back to say that because you submitted a ticket within the 30 days that a refund would be alright?
07-10-2019 10:01 AM
07-10-2019 10:07 AM
mhajii210 said:
Guys I have an idea... Has anyone tried unplugging the monitor from the GPU once you're using the headset to see if the static flashes go away? I'm going to test it out today to see what happens.
07-10-2019 10:08 AM
philippe.heroux.58 said:
mhajii210 said:
Guys I have an idea... Has anyone tried unplugging the monitor from the GPU once you're using the headset to see if the static flashes go away? I'm going to test it out today to see what happens.
Yes, this does work. In the limited testing I did. But you don't get any sound coming thru the headset then.
07-10-2019 10:47 AM
07-10-2019 11:03 AM
philippe.heroux.58 said:
RedRizla said:
philippe.heroux.58 said:
Oculus denied my request for refund. See this https://i.imgur.com/Muj01IQ.png
Am I missing something here? They haven't denied you a refund at all as far as I can tell? She posted back to say that because you submitted a ticket within the 30 days that a refund would be alright?
No, you misunderstand, She didn't post back. That part at the bottom is a copy+paste from a discussion I had with another rep.
07-10-2019 11:55 AM
mhajii210 said:
philippe.heroux.58 said:
mhajii210 said:
Guys I have an idea... Has anyone tried unplugging the monitor from the GPU once you're using the headset to see if the static flashes go away? I'm going to test it out today to see what happens.
Yes, this does work. In the limited testing I did. But you don't get any sound coming thru the headset then.
Why would it affect the headset audio?