USB Driver Update Recommended

Jtsmith9801 · July 2019

I keep getting the usb driver update recommended error when i load up the oculus app. I can still play games and it doesnt mess with it at all? Also if i go into my device manager and uninstall the drivers for usb ports that my rift is plugged into and then restart my computer and let windows reinstall the drivers, it seems to temporarily fix it? Is anyone else having the issue. I never had the issue with the original rift only my new rift s

vahdyx · July 2019

Same issue for me, also looking for advice.

darbosss · July 2019

Same problem. 2 different rift s. I have a Maximus hero xi and inatech card tried reinstalling. Tried manufacturer drivers and MS. Now it started only playing audio in the left ear.

k4rst3n · July 2019

Yep same here, even before and after I got a PCI-E USB 3.0 card, which btw fixed all my tracking and no passthrough problem. So I guess it's just a recommendation.

timj2456 · July 2019

I've got the same problem. I thought it started after the most recent Windows updates. I know mine has been acting wierd, and have been having to power off my tower to get the Rift S to wake up so that I can use it. It's getting a little frustrating.

oldroddy54 · July 2019

Same here,working fine yesterday morning,then in the afternoon i get the message,with the orange in the picture,something not right Rift s side.

Azref · July 2019

Getting the same on my end, checked my USB drivers and they're all updated to the most recent. Seems to be a problem with the Oculus software.

dburne · July 2019

Azref said:

Getting the same on my end, checked my USB drivers and they're all updated to the most recent. Seems to be a problem with the Oculus software.

Yep same here.

Reinart_The_Fox · July 2019

same here.

Glarcan · July 2019

same here.

rVRcloset · July 2019

Yup, got this yesterday cutting my voice out from a stream.. Fixed by opting out of the Oculus beta, but just now I have the same issue again..
All USB drivers are up to date.

hobinm · July 2019

I believe a number of us started getting this after the recent windows update for some reaon

timj2456 · July 2019

I got the PTR upgrade and it cleared my problem with the USB driver.

Rosgillies · July 2019

Done the upgrade, still got usb warning.

Schrammo2019 · July 2019

Have this as well... since yesterday... still working but get the orange "!"

dburne · July 2019

Schrammo2019 said:

Have this as well... since yesterday... still working but get the orange "!"

Yep same here also. All USB drivers updated to latest.

GamingTC2 · July 2019

Same here. Only a orange sign on the device page.
Everythings works the same.

dburne · July 2019

GamingTC2 said:

Same here. Only a orange sign on the device page.
Everythings works the same.

Yeah and that orange warning is bugging the crap out of me LOL.
Even though everything working great, much rather see everything green!
C'mon Oculus I am sure you have your hands full but please correct this.

MrBluePlaydoh · July 2019

I just been in teamspeak with a mate who has a headset and we compared diver dates etc and mine is more upto date than his and he dont have a warning, this has to be a bug!

Sesharim · July 2019

ouhh my orange usb warning is gone since the update hooray

LameDuckWarrior · July 2019

Was there an update today? I'm aware of yesterdays.

dburne · July 2019

LameDuckWarrior said:

Was there an update today? I'm aware of yesterdays.

Just yesterday's I think. I still have the orange.

gjelliott · July 2019

I've got the same orange warning for my Rift S after updating Windows 10 to 1903. Very frustrating as all was green before that, even with my Rift CV1. I even use a Fresco usb card recommended by Oculus. How is the best way to let Oculus know about this issue?

dburne · July 2019

Mine turned back green today, after being orange with a warning for several days.

DaftnDirect · July 2019

This seems to happen for me every time Windows updates.

Usually fixed by uninstalling and reinstalling the 3.0 and 3.1 eXtensible Host Controller drivers, making sure the Microsoft version of the 3.0 drivers are installed not the Fresco logic version (they're still called Fresco logic but has Microsoft in brackets) then restarting the Oculus service.

Well it worked for me the last time Windows updated and the same this time.

keebz · July 2019

DaftnDirect said:
Usually fixed by uninstalling and reinstalling the 3.0 and 3.1 eXtensible Host Controller drivers

OK so I uninstalled this and the orange warning immediately went away. Everything back to green. Soon as I rebooted my PC it reinstalled this driver and the warning returned. So yes, that's the cause of the error on my end, but there doesn't seem to be a way to fix it.

Ethrelaed · July 2019

Did somebody a fresh Win10 1903 installation with the latest drivers this week? I want to know if it could cure this problems. My Rift S does not accept my USB 3.1 Slot with high datarate since this week which was running my Rift S flawless since launch... and the other 3.1 are laggy at the moment.

profman5 · July 2019

I asked Oculus Support, during a different Oculus issue, about my USB issue and got a response. The portion of my correspondence which dealt with the USB issue and the response are reproduced below:

Me to Oculus Support: Could you, perhaps, give reply to the problem of the apparently fictitious "USB drivers out of date" warning that myself and others seem to be getting from the device section of the Oculus App? For me, it is not always present, and, in any case, the warning is not indicative of a real problem.

Oculus Support Reply: The USB error should be fixed soon with a update we will be releasing soon.

BTW, I can say that doing a complete uninstall of the Oculus App under Windows Safe Mode and manually deleting any remaining bits of Oculus files, followed by an install of the Oculus App did NOT eliminate my USB warnings.

clemenca · July 2019

The usb warning was gone with 1.39 home and firmware update, then comes MS update kb4512937 and the usb warning was back again. I am on the latest usb intel driver for my tuf z390 mainboard released bei Asus on 22.07.19.

Also i get a warning that my default audio device isnt Rift S audio device

Image: https://us.v-cdn.net/6024342/uploads/editor/za/s8avcmij9j52.jpg

kidshibuya · July 2019

profman5 said:

Oculus Support Reply: The USB error should be fixed soon with a update we will be releasing soon.

That is the standard response they say for everything they have no clue about it seems.

DaftnDirect · July 2019

Generally speaking Oculus tend to say what they mean. Sometimes they're poor at giving out information but when they do state something, it tends to be true.

Microsoft have updated the USB drivers in the latest Windows 10 release (drivers dated 19/06) and I suspect those drivers need to be checked out before Oculus give them the green light. In the mean time the orange advisory doesn't seem to affect anything at all that I'm aware of.

USB Driver Update Recommended

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