07-16-2019 03:05 PM
07-16-2019 05:00 PM
07-16-2019 06:28 PM
07-16-2019 07:48 PM
Darrenteed said:
I got it!!!!!!
i created a new user profile on my computer and it worked. So, I copied the oculus related folders in each of the three folders in appdata on the new profile over to the existing profile and I am good to go!!!
07-17-2019 09:30 AM
07-17-2019 01:29 PM
Darrenteed said:
I got it!!!!!!
i created a new user profile on my computer and it worked. So, I copied the oculus related folders in each of the three folders in appdata on the new profile over to the existing profile and I am good to go!!!
07-17-2019 02:15 PM
07-17-2019 06:00 PM
sraura said:
Just make new "local user with admin rights". Personally would recommend doing that 1st and trying if rift works out of the box there. You may need to run the setup/repair there also. If you get it to work, see if Oculus app started to work also on your original account after that.In any case you can always delete the secondary account you created...As unrelated info:Most windows userprofile specific application data files are located at C:\Users\Username\AppData\Oculus game folder should be shared and it's location is defined in oculus app settings.
07-17-2019 07:13 PM
07-22-2019 10:25 PM
07-25-2019 01:56 AM
profman5 said:
I had a similar problem and contacted Oculus Support. The solution from Support that worked (after the Software backup listed below) involved uninstalling the Oculus App (in Safe Mode, no network support, although I suspect Safe Mode may not be required) and then deleting any remaining Oculus-related folders. Support listed the below locations from which to delete any Oculus folders (just the Oculus folders, not any other files or folders in these locations):
- C:\Program Files
- C:\Users\YourUserProfile\AppData
- C:\Users\YourUserProfile\AppData\Local
- C:\Users\YourUserProfile\AppData\LocalLow
- C:\Users\YourUserProfile\AppData\Roaming
- C:\OculusSetup-DownloadCache
Boot back into normal Windows and do an install of the Oculus Software. Then restore the Software folder that you backed up earlier. Support gave a link to FAQ which describes how to backup your gaming Software before uninstalling the Oculus App. This process is not trivial, but it is better than a nonfunctional headset. [It also took me a few days, and a new cable, to get my monitor connection to work during the restart for Safe Mode.]My system is, so far, back up and running. I'm hoping it sticks. I need to finish Moss.This thread was a big help in getting me to understand where this problem probably originates from. Thanks!