Purchase direct or from Amazon

Comments

• Techy111 Posts: 6,359 Volunteer Moderator

  August 10

  If you are a prime member then use that for 30 days and give it a whirl. But in the long run yes while a little slow, I'd recommend Oculus for the full support you'd get from them.

  A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.
  
  

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• falken76 Posts: 2,854 Valuable Player

  August 10

  I'd buy direct from Amazon, they have a better return policy and much better logistics.  Aside from that you have the warranty through Oculus.  I have no idea what "full support" an amazon customer is not getting that an oculus customer is getting from facebook, I don't think there is a difference.
  

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• Techy111 Posts: 6,359 Volunteer Moderator

  August 10

  I meant "full" as in an Oculus product direct from Oculus. I didn't mean one does less

  A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.
  
  

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• dburne Posts: 2,595 Valuable Player

  August 10 edited August 10

  I always go with my Amazon Prime account, for the return policy.
  You will still get the same support from Oculus after the 30 days AFAIK, at least while in warranty.
  
  I thought my first Rift S was defective, so submitted a return for replacement with Amazon. Well they shipped me a no charge replacement the next day via 2 day, and gave me 30 days to return the original purchase.
  Now that is hard to beat.
  

  Don
  
  EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case|
  

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• Digikid1 Posts: 2,027 Valuable Player

  August 10

  ALWAYS use Amazon if you can. If you’re not happy they will always allow a return and refund. 

  
  

  Oculus on the other hand will make you wait until the return period is over then you’re screwed.

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• TheRealCyber Posts: 192

  Art3mis

  August 10

  I typically like to order direct from the source (whether manufacturer or developer) rather than a 3rd party so I can support the creators. You'll get the same warranty either way, but Amazon is better about "no questions asked" returns (but don't abuse this or they will flag your account if they see you are pulling a "try before you buy" on them).
  

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• TomCgcmfc Posts: 1,254

  Wintermute

  August 10

  Oculus Direct for me.  Although not advertised, the Oculus Store is good for refunds on purchases up to 30 days.  I know because I had no problems getting my Rift S refunded after a few weeks use.  Also good to have Customer and Technical Supports under one roof imho.
  
  
  

  Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors.
  

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