08-22-2019 02:14 PM
08-22-2019 04:20 PM
08-23-2019 04:42 AM
It does not go beyond the first step of the setup which is pairing via Bluetooth. I don’t know if it is a Bluetooth problem or even if the headset has provides a wrong code. I tried everything, reinstall the app, turn on/off the phone, headset factory reset and so on.
I have an iPhone 6s Plus (IOS 12.4) also tried with other two Android-based phones.
08-24-2019 06:05 PM
08-24-2019 06:24 PM
08-24-2019 07:42 PM
08-24-2019 07:49 PM
08-25-2019 02:15 AM
08-25-2019 04:45 AM
valmor.cordeiro.92 said:
Yes, it is enabled.
For all those who have the same problem... Support has returned to me with the solution.
It is a faulty unit, need to send to the US to be replaced :'(
08-26-2019 03:41 AM