08-26-2019 07:49 AM
09-06-2019 04:49 AM
parsecn said:
OmegaM4N said:
I have been checking online to see if you can buy a replacement cable or at least a second hand one, but not much luck, and i was hoping to wait until this time next year before i looked at replacing my Cv1, but now i am thinking it might actually be better to trade in the CV1 now towards something else, possibly a Vive........i just don't know as now i am too scared to use it just in case. lol
Please take a moment to vote https://oculus.uservoice.com/forums/918556-oculus-rift-s-and-rift/suggestions/38506144
to send a message to Oculus to keep supporting CV1 (including cable replacement).
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09-06-2019 01:16 PM
parsecn said:
OmegaM4N said:
I have been checking online to see if you can buy a replacement cable or at least a second hand one, but not much luck, and i was hoping to wait until this time next year before i looked at replacing my Cv1, but now i am thinking it might actually be better to trade in the CV1 now towards something else, possibly a Vive........i just don't know as now i am too scared to use it just in case. lol
Please take a moment to vote https://oculus.uservoice.com/forums/918556-oculus-rift-s-and-rift/suggestions/38506144
to send a message to Oculus to keep supporting CV1 (including cable replacement).
We are 10 votes away from making page 1 of top feedback https://oculus.uservoice.com/forums/918556-oculus-rift-s-and-rift/filters/top
09-07-2019 08:31 AM
09-07-2019 10:36 AM
MotoBarsteward said:
EU law states that parts and servicing should remain available for product sold in the EU for 7 year from the date of last manufacture. The UK is still in the EU (as I type this but who knows!) and as Oculus is required to have an office in the EU for EMC and other directive reasons, they are operating in the EU and have to comply with EU laws. My dog ate my cable the other weekend, most definitely not a warranty repair! Oculus are not allowed to wash there hands of us just because they no longer sell the product and we are not under the manufacturer's warranty. Remembering that Oculus are also part of Facebook, I am considering making a complaint to Trading Standards.
Can you confirm what legislation that is? There are laws in place that enables you to make a claim of goods being sold that are unfit for purpose for a period of 6 years after sale under the Sale of Good Act but that doesn't mention availability of spare parts.
There are EU laws regarding reparability relating to competition... for example companies can't penalise you by voiding a warranty if you have your equipment repaired by someone else (provided they're competent). But again doesn't state anything about availability of spare parts. I believe there are also laws requiring a manufacturer to make available details of parts to enable competitive manufacture of spare parts but I don't think that applies to electronics as there'd be issues over a companies IP... I think it may apply to white goods and motor vehicles for example.
09-08-2019 04:02 AM
09-09-2019 02:04 AM
OmegaM4N said:
^^^The whole cable thing is a baffling stance by Oculus, i mean it's a cable, not like it is made of gold and encrusted with diamonds and rare gems. lol
09-09-2019 10:13 AM
09-09-2019 08:21 PM
OmegaM4N said:
^^Just out of curiosity is the Rift S cable another type of proprierty connection for the Rift-S, meaning in theory they could again in a few years drop the cables for the S and that hardware would be in the same situation as the CV1 is in now?
09-09-2019 10:51 PM
09-09-2019 10:58 PM
OmegaM4N said:
^^^The whole cable thing is a baffling stance by Oculus, i mean it's a cable, not like it is made of gold and encrusted with diamonds and rare gems. lol