06-10-2019 12:27 AM
10-31-2019 09:11 AM
Luciferous said:
It needs a 200 Dollar price drop.
Hi there,
I'm sorry to hear that you're having issues with controller input. A member of our troubleshooting team will be available to assist you soon.
In the meantime, you can test any misbehaving inputs by navigating to the SteamVR menu and selecting Devices > Controller Settings > Test Controller. You can use this tool to confirm any behavior you may be noticing.
From Controller Settings, you can also calibrate the orientation of cardinal directions on your thumbstick and adjust deadzones.
Thanks for using Steam,
Mia
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
10-31-2019 09:24 AM
kevinw729 said:
After doing a bit more background work on the Superdata numbers I still think the 50,000+ sale number for Valve INDEX seems accurate based on what we know - if that is the case, I cant really see how this will be a profitable or sustainable business for them - a lot is resting on the reliability of the systems they have fielded, their QA and those "magical" in development AAA VR titles!
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
10-31-2019 01:15 PM
RuneSR2 said:
....I wonder if Gabe needs to make a lot of money from the Index. Valve profits from the devs - isn't it like 30% of each game sale going into Valve's pockets? So when Steam servers are running Valve can just relax, sit back and watch the money flow in their direction... Maybe they can afford exchanging all these faulty controllers and Index is more like a trophy... I believe 50K Index sales are quite realistic.
.....
10-31-2019 03:25 PM
Thank you Rune,
I appreciate your patience while we completed our investigation. Based on what you have provided and explained in you last and initial message I think replacement will be our best next steps given your controllers' behavior.
I'll need the following information from you so we can get your controller replaced:
Controllers have their serial located near the base along the interior of the "ring" of the controller and start with an "F". Once I have this information, I'll begin processing your request and will update you when finished.
Once we've processed your replacement request please be wary of whatever you read (except this) and only include your affected item; We encourage you to keep the controller's USB cable and lanyard.
Thank you for using Steam
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
11-04-2019 06:33 AM
11-04-2019 08:07 AM
Luciferous said:
Played Seeking Dawn last night, had to abandon it on my other graphics card as it was to demanding but now playing on high with my new card. Great game but I feel the long distances of many of the locations does not work well with the CV1 resolution. Have you tried this with the index?
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
11-04-2019 08:09 AM
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
11-04-2019 08:11 AM
11-04-2019 10:38 AM
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
11-04-2019 01:00 PM