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Is there a way to contact customer service?

fernando_salas_
Honored Guest
I ordered a quest. My credit card showed a charge for 1 dollar and then a credit for 1dollar.  Never received confirmation or any other communication.  I cannot find a way to contact customer service.  Should I reorder?
2 REPLIES 2

ShowbizDonkey
Retired Support
Hey @"fernando.salas.73700" - all customer support contact information can be found here: https://support.oculus.com/885981024820727/

Geofferooski
Honored Guest
I noticed that they respond to Reddit users.  Try blasting on social and see if that gets you attention.  For how much you pay, there really should be someone there and not a bot or automation responding.  :neutral: