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Missing entitlement error when starting "Samsung VR" app on Rift S

Hallo Community,
i have problems to launch "Samsung VR" app from Oculus store on my Rift S. It does simply not start up.
The same "Samsung VR" app - on the same PC - is working with Quest via Link.

When i start the "Samsung VR" app on Rift S i can see the following error messages in the logfiles:

============<br>2. OAFError<br>============<br>[Service_2019-12-15_12.51.25.txt] 15/12 13:35:01.585 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 704069629944399 (1971031) OVR6139226<br>[Service_2019-12-15_12.51.25.txt] 15/12 13:35:02.654 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 704069629944399 (1971031) OVR6139226<br>[Service_2019-12-15_12.51.25.txt] 15/12 13:35:07.086 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\bugreporter\bugreporter.cpp(275) : Bug description not found (1971039) OVR54112166<br><br><br>======================<br>3. All Service Errors<br>======================<br>[Service_2019-12-15_12.51.25.txt] 15/12 13:35:01.585 {!ERROR!} [IpcRouter] Command /library/get_fbns_credentials caused an error: OVR6139226<br>[Service_2019-12-15_12.51.25.txt] 15/12 13:35:02.654 {!ERROR!} [IpcRouter] Command /library/set_fbns_credentials caused an error: OVR6139226<br>[Service_2019-12-15_12.51.25.txt] 15/12 13:35:07.086 {!ERROR!} [IpcRouter] Command /bug_reporter/get_bug_info caused an error: OVR54112166

Any idea how to solve this issue to get "Samsung VR" finally working on my Rift S?

Thanks for support.

Comments

  • mr_cgmr_cg Posts: 4
    NerveGear
    The logs are not displayed correctly. Here again:

    ============
    2. OAFError
    ============
    [Service_2019-12-15_12.51.25.txt] 15/12 13:35:01.585 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 704069629944399 (1971031) OVR6139226
    [Service_2019-12-15_12.51.25.txt] 15/12 13:35:02.654 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 704069629944399 (1971031) OVR6139226
    [Service_2019-12-15_12.51.25.txt] 15/12 13:35:07.086 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\bugreporter\bugreporter.cpp(275) : Bug description not found (1971039) OVR54112166


    ======================
    3. All Service Errors
    ======================
    [Service_2019-12-15_12.51.25.txt] 15/12 13:35:01.585 {!ERROR!} [IpcRouter] Command /library/get_fbns_credentials caused an error: OVR6139226
    [Service_2019-12-15_12.51.25.txt] 15/12 13:35:02.654 {!ERROR!} [IpcRouter] Command /library/set_fbns_credentials caused an error: OVR6139226
    [Service_2019-12-15_12.51.25.txt] 15/12 13:35:07.086 {!ERROR!} [IpcRouter] Command /bug_reporter/get_bug_info caused an error: OVR54112166

  • mr_cgmr_cg Posts: 4
    NerveGear
    Any possibility to get support from Oculus on this?

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