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Quest Right Controller not working
firefist817
Posts: 8 Brain Burst
in Support
Basically I just got my quest today and I love it to death but randomly the right controller stopped working. It tracks fine but both triggers dont work, the regular a and b buttons work. I tried changing the batteries which done nothing, restarting the vr, and doing tutorial like 3 times. Something I noticed is when doing the tutorial the animations dont work for you hand on the right at all. Also I realized that the right trigger is constantly down (not physically but in game its always as if its constanyly being pressed down. PLEASE can someone help Im desperate and really want to use this vr.
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Best Answer
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StoneyBeatZ
Posts: 67 Hiro Protagonist
Welcome to the RIGHT CONTROLLER STOPPED WORKING club. 1 hour after I opened this thing out of the bix for christmas, the right controller just stopped working. It will eventually come back on, but it will eventually stop again. This is happening to LOTS of people lately. With the right controlle only. The batteries they sent, leaked battery acid inside just 1 hour into playing. We cleaned it out. Still dead. We put NEW batteries in. We left batteries out all night, we put more new ones in again today, still nothing. Then, it came on, then we played for a minute, then it died. This thing is ridiculous. Now I just spent another 70 bucks on a new controller 1 day after opening the box. Now we cant even use this 500 dollar piece of equipment without the right controller. And now were probably screwed for days. Oculus will start by telling you to take out the batteries and stuff like you dont know how to read or something. Then they will tell you to submit a support ticket or whatever, which only sends you an automated email saying they cant get to you for 2 days. So you cant do anything for at least 2 days in the meantime. Such BS. We deserve to know what's going on with these right controllers. Since oculus ruined our Christmas13
Answers
over the place. I can’t even make it past the intial set up
so then when I push the power button on the headset to power down (just one short press) I have a look around vr I can see them behind me .see if anyone has the same problem ?
could be a software problem .
got a ticket No 🤦🏻♂️🤦🏻♂️🙁
have got it going a few times it looks so cool I’m gutted to be in this club
fix it !!
1. Place both controllers next to each other.
2. Reboot your Oculus (in my case, Oculus Quest).
3. When the Oculus reboots, you should see the Left/Right (depending on which one has the issue) controller updating onscreen.
4. Once the update is complete, the controller should work.
Hope this helps.
Worst warranty customer service in my life,,, and I'm 58 years old
The right controller stopped working after less than 1 hour of using after unpacking
Take a look at the batteries. They seem to be rumpled.
Have the batteries out of the controller, turn on the quest when it gets to the room boundary menu put both batteries in at the same time,,,,,,,, Your welcome
Here is what I tried for an initial fix. It worked for me at first, I will let you know if it continues to work.
- Take a Q Tip, and dab it in some white vinegar.
- Open the controller and take out the battery.
- Wipe down the connection inside the controller to remove any corroded battery acid
- Wipe down the end of the battery as well.
- Then re-insert the battery and boot up.
Give that a shot...Here's what I did.
My guess is that the included battery leaked, just as you guys mentioned above.
Those leakages made crust so that it prevents the Head Battery (+) to connect the electricity.
I used even sharp tool to remove it, it was necessary.
I think YouTubers should give a warning not to use included battery right off the bat.