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Asgard's Wrath Download Issues
AvengedSevenSam
Posts: 3 NerveGear
in Support
Hi,
Whenever I try to download Asgard's Wrath, the game just stops downloading when it's at about 20 GB. When I check my SSD, there is a 129GB sized file called ''Staging'', and in it is a file called ''sinzaru games inc wrath. When I try to redownload it, I can't since theres no more room until I remove the Staging file. So when I remove this file, I can download it again but then again the same issue comes. I have 140GB free, but still it says after a couple of minutes downloading that my SSD is completely full. |
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"Ask not what VR can do for you – ask what you can do for VR"
I have 313 Gb available on my C: and 1.94 Tb on my D . This is not a disk space issue. I had just over 2 Tb on D before I started.
I click the install link on the Asgards Wrath game and it begins a download and I can see it counting up ###/77.## Gb. After that when I click the icon again it offers me the install link again but this time commences installing and counting up the percentage. I watched it go to 100% and then...
The icon gives me the download link again. Clicking that results it counting percentages again.
I've blown away the game related folder in my software\tmp. I've blown away all of the 8700+ files it placed in my staging folder along with the json file for it and then retried. I've restarted this process 5 times!
During my first attempt to install this, it crashed the Oculus client to the desktop and then eventually the crashed components in memory brought my entire machine to a halt. That's when I did a file cleanup an removed ALL of the filed with the same install date. Made no difference.
The first attempt to install, The Oculus client completely crashed to desktop. The crashed modules in ram eventually froze the entire machine. After the restart I went in and deleted ALL software\TMP folders and files which were all wrath related, I deleted all files and folders in software\Staging, some 8700+ files, all wrath files with today's creation date!!!
I even got rid of the wrath JSON file. I then re-initiated the install.
Watched it count up the percentages to 100% no issue. Then watched it count up the download amount from ##.## Gb / 77.58 Gb and around 30 Gb it stopped and the Oculus software sent Windows a message that it was unable to install the game - It gives no reason why.
The support docs aren't very helpful with this. They have a nuclear bomb approach to technical issues which tells me they have no clue and no interest in understanding the issue. Just reinstall everything, disconnect everything and if that fails get another machine
It shows the very first attempt to purchase the game and the successful addition of the icon to the library;
My C drive has 313 Gb
.
.
.
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The very next Transaction is the installation attempt and what happens here is repeated for all 142,911 Kb of this text log file, again and again for each of my attempts to install!!
The other thing that appears in the Service_2019-10-28_06.16.25.txt file is;
28/10 06:17:34.012 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\cloudstorage\cloudstorage.cpp(497) : No downgrade available for CloudStorage app database (1971039)
I have no cloud storage and I've never used cloud storage so this must be referring to oculus.
i have the same problem with Asgard's Wrath installation.
Although I have plenty space on my HDD (500GB free space) and although I have added Oculus to the trusted Apss and Folders in Windows AntiVirus, it won't download or install.
A 77GB download takes about 5 to 6 hours and i tried it 3 times by now!
Everytime it stops somewhere or even says I am not allowed to install because of Antivirus Software, then after rebooting I am allowed again and the download fails again later on.
What a mess.
It is redicoulus and I will refund the game.
I will let you guys know when I get a reply.
I'm running an i7 9900k, 64GB DDR4 3200, more than enough HD space and 2x GTX 1080Ti in SLI
Please, help!
Where is the support?
Same here. Please respond
Downloaded twice, failed on both drives. Shit like this is unacceptable, why does Oculus app have to suck so much @#$? oh, facebook.
I have 2 drive, a solid state with windows installed (C) and a second drive where I keep everything else (D). During my original install I installed Oculus software to D drive, failed numerous times to install Asgards. I restarted, turned off firewall and antivirus, made exceptions, made sure I had adequate space, still no luck. I finally deleted Oculus software and reinstalled it on my C drive and installed asgards on C and viola, it now works. I didn't even have to turn off firewall/antivirus or anything.
Hope this is helpful to anyone else having issues.