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Oculus touch controller not syncing

Lahium
Sightseer
My right touch controller works fine, however, my left wont sync when i hold down the "menu" button and the "Y" button for 2 seconds, i have replaced the batteries, it is not water damaged and has been working fine for at least 2 days before it decided not to work, I have submitted a ticket yesterday and still have no replies, also the white LED that blinks on the controller fails to work when the buttons are held down together, I'm really stuck on this one and am very unsure why my brand new piece of tech hass stopped working, help would be greatly appreciated, cheers.
Shaun
1 REPLY 1

Anonymous
Not applicable
Having exactly the same issue out of the box