05-31-2019 10:39 AM
09-10-2019 04:48 PM
Working beautifully here...
antitrust42 said:
return this bad product, i tired with it , i pack and return
oculus for me is a dumb company
their software cant keep in memory what we have set and each tme i need to repear and update firmware for my headset is recognised
tired, tired, tired to do that, that broke the vr experience
piece of garbage
i hope oculus read that !
is a big FAIL
many people return to take the INDEX or REVERB, is the best way to do !
09-10-2019 10:50 PM
10-03-2019 09:07 AM
I use the Oculus rift s and have the appropriate drivers
installed on my PC. However, following the initial boot up of my PC the device
is not recognised. I then run a package called Reimage and can see it has reset
in device manager. Downside: Oculus then requires me to go through the setup procedures
each time. I have to follow these procedures every time I boot up my PC. But it works.
I have spoken to Reimage who have stated that the matter will
not be attributed to their software which only repairs Windows. Also, the
problem started before I installed Reimage. Luckily it is this software that is
allowing me to use the Oculus following the procedures previously mentioned.
I initially had the Rift CV1 which gave me no problems. When I
got the Rift S, I installed it accordingly with up to date drivers etc using their
install software method. It worked OK until I restarted my PC. Then I noticed
that the Rift was not shown as installed in the device manager. Instead there
was the yellow flag showing uninstalled. I checked for viruses on my PC,
updated windows and even went as far as to reinstall windows 10; yet the same
issue remained. When it does work, the Oculus runs well on my very up to date
i5 machine with a very high spec Video card. I am not sure what it can be and
think perhaps it is a Window compatibility issue. Possible one of their latest updates causing the problem.
Oculus are looking at my logs which hopefully will
lead to a solution for me and others suffering this problem.
10-03-2019 09:28 AM
Thanks Oculus for all your swift
help. A good product well supported and on occasion misunderstood by some out there.
Oculus Response:-
So I have reviewed both files you have provided and
thank you as this shows me what is changing before and after the program runs.
This is what I found from your Log files:
From the log files "Not working state"
1WMGH520B29285 is connected to: Intel(R) 7 Series/C216 Chipset Family USB
Enhanced Host Controller
From the log files "Working state"
1WMGH520B29285 is connected to: Intel(R) USB 3.0 eXtensible Host Controller
When I checked the USB under the component tab on
system information I see your have Intel(R) USB 3.0 eXtensible Host Controllers
and the Intel(R) 7 Series USB host controller.
I would like you to try the following since the
ReImage program is doing this upon booting up:
Uninstall
the Intel(R) 7 Series drivers and install Microsoft drivers:
Open
Device Manager
Right-click
on the Intel(R) 7 Series card
Select
Uninstall Driver.
Restart
computer
Allow
Windows to install USB drivers automatically or select the Microsoft driver
through the device manager under the USB controller
Bingo!! It works.
I hope that this helps others out there who may be having the same problem.
11-28-2019 12:21 AM
11-29-2019 02:01 PM
right there with you, no matter what I do it's just getting worse.
antitrust42 said:
return this bad product, i tired with it , i pack and return
oculus for me is a dumb company
their software cant keep in memory what we have set and each tme i need to repear and update firmware for my headset is recognised
tired, tired, tired to do that, that broke the vr experience
piece of garbage
i hope oculus read that !
is a big FAIL
many people return to take the INDEX or REVERB, is the best way to do !
01-14-2020 06:08 PM
01-15-2020 07:35 AM
01-19-2020 09:47 AM
01-20-2020 03:18 AM