02-04-2020 11:27 AM
02-05-2020 10:55 AM
MrBMT said:
Some further information Re: v13 Quest and v14 PTC Software Oculus Link issues:
- When you start Link, you can hear the Oculus Home environment, but you only get a black screen with three dots showing.
- If you move about while the black screen/3 dots is happening, you can see your Guardian edges and if you move out of the play zone the Passthrough activates as normal.
- When you move your controllers, you can hear your controllers moving over the UI.
- If you run OculusMirror.exe within C:\Program Files\Oculus\Support\oculus-diagnostics\ you can actually see the Oculus Rift home environment on your PC, and it moves as you turn with your headset on/move your controllers. So it's being mirrored correctly, but Link just isn't streaming it correctly to your Oculus Quest.
So currently, there's definitely an issue with Oculus Link with v13 on the Quest and the v14 PTC Software for PC.
02-05-2020 11:06 AM
nalex66 said:
MrBMT said:
Some further information Re: v13 Quest and v14 PTC Software Oculus Link issues:
- When you start Link, you can hear the Oculus Home environment, but you only get a black screen with three dots showing.
- If you move about while the black screen/3 dots is happening, you can see your Guardian edges and if you move out of the play zone the Passthrough activates as normal.
- When you move your controllers, you can hear your controllers moving over the UI.
- If you run OculusMirror.exe within C:\Program Files\Oculus\Support\oculus-diagnostics\ you can actually see the Oculus Rift home environment on your PC, and it moves as you turn with your headset on/move your controllers. So it's being mirrored correctly, but Link just isn't streaming it correctly to your Oculus Quest.
So currently, there's definitely an issue with Oculus Link with v13 on the Quest and the v14 PTC Software for PC.
I've had those exact symptoms before, when trying to go back into Link after exiting it. I resolved it by disconnecting the Quest from my PC, rebooting the PC, and rebooting the Quest, then reconnecting and trying Link again. Not sure if it will help, but it's worth a try. I've also found that Quest updates generally don't fully work properly until I shut down and restart the Quest after getting the update.
02-05-2020 01:34 PM
02-05-2020 01:45 PM
Colonel_Izzi said:
Link users on Quest v13 and PTC v14 should try turning the Link encode resolution down in ODT if they want to get up and running again, at least until there is a proper solution. 2784 is about the highest resolution that works for me now with that build combo.Try a headset and/or PC restart if it doesn't work immediately.
02-05-2020 02:16 PM
Colonel_Izzi said:
Link users on Quest v13 and PTC v14 should try turning the Link encode resolution down in ODT if they want to get up and running again, at least until there is a proper solution. 2784 is about the highest resolution that works for me now with that build combo.Try a headset and/or PC restart if it doesn't work immediately.
02-05-2020 02:32 PM
gregor616 said:
Colonel_Izzi said:
Link users on Quest v13 and PTC v14 should try turning the Link encode resolution down in ODT if they want to get up and running again, at least until there is a proper solution. 2784 is about the highest resolution that works for me now with that build combo.Try a headset and/or PC restart if it doesn't work immediately.
Thank you for posting this. I had not made any changes in the Debug tool and my resolution was 2912 by default, so clearly they changed something that broke shit!
02-05-2020 06:49 PM
Colonel_Izzi said:
Link users on Quest v13 and PTC v14 should try turning the Link encode resolution down in ODT if they want to get up and running again, at least until there is a proper solution. 2784 is about the highest resolution that works for me now with that build combo.Try a headset and/or PC restart if it doesn't work immediately.
02-05-2020 07:06 PM
02-05-2020 11:42 PM
02-06-2020 03:24 AM