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Quest / Go Build 14.0 Release Notes

ShowbizDonkeyShowbizDonkey Posts: 253 Oculus Staff
edited March 4 in Oculus Quest
Update 3/4/2020: I'm hearing that the v14 software update should now be available to 100% of Quest and Go users. If you encounter any issues downloading or using this update, please contact customer support. Thanks again for your patience during this rollout!

Update 2/28/20:
 Hey everyone - Wanted to jump in here and provide a quick update on rollout progress. Rollout is still ongoing and only available to a percentage of users at this time, which means that if you haven't yet received v14, you should not expect to receive it over the weekend. We’ll continue the rollout next week as we ramp up to all users. Oculus Link should continue to work as normal in the meantime, as long as you have some combination of v13 / v14 software versions on your Quest and the PC software. We greatly appreciate your patience while the team works through this.

All of these features and enhancements will become available throughout the week of February 24, 2020.

Oculus Link

  • The Quest microphone has been re-enabled for use with Link.
  • A dedicated Oculus Link button has been added to the Oculus Quest menu bar to make jumping into Link quicker and easier. Similarly, a button was added to the Dash belt that allows you to quickly exit Link when using it.
  • Link audio and microphone volume controls have been added to Dash and the Oculus desktop app.
  • Moving forward, Oculus Link no longer requires that the Quest software and the PC software have matching version numbers. However, the two software versions must be within one version of the other. For example, Link will function when the Quest is on software version 14 and the PC is software version 15 or the PC software is version 14 and the Quest software is version 13. It will not work if Quest is on version 13 and PC is on version 15 or vice versa.
Bug Fixes
  • Fixed a bug that prevented Oculus Link from working when the resolution had been adjusted with the Oculus Debug Tool.
  • Fixed a bug that sometimes caused a temporary black screen after waking the Quest up from a deep sleep.
  • Fixed a bug that sometimes prevented Oculus Link from launching when the Link cable was disconnected and reconnected after ending a previous Link session.
  • Fixed a bug that sometimes caused images to not display on the welcome screen after a headset reboot.
  • Fixed a bug that sometimes prevented the Voice Command feature from launching via Oculus button double press when the Voice Commands Shortcut experimental feature was enabled.
  • Fixed a bug that sometimes caused the floor height to be higher than normal when putting on the headset slowly.
  • Additional bug fixes, stability improvements, and software optimizations.
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Comments

  • cozyfleacozyflea Posts: 4
    NerveGear
    Thank you for getting the mic to work with Link.
  • SectionOneSectionOne Posts: 23
    Brain Burst
    Now just allow loudness equalization for the Quest output
  • kevinwarhaftkevinwarhaft Posts: 65
    Hiro Protagonist
    cool will update my oculus go
  • KobriKobri Posts: 12
    NerveGear
    Did this update fix the tracking problems and dreaded black screen for anyone?
  • Yobiwan29Yobiwan29 Posts: 95
    Hiro Protagonist
    Please tell me you fixed the random headset tracking loss issue...
    Oculus Quest - MSI MPG Z390 Gaming Edge - i7 8700 - 32GB Corsair Vengeance LPX 3200 MHz - Aorus GTX 1080Ti - Crucial MX300 500Go + 1To - Corsair RM650X 80+ gold
  • erasmushurterasmushurt Posts: 25
    Brain Burst
    Yobiwan29 said:
    Please tell me you fixed the random headset tracking loss issue...
    It did not, for me at least. And I'm having pretty bad loss of tracking on controllers ever since I got the update. It can't be controllers going bad because it happened on both controllers at the same time, immediately following the patch. I'll be playing games and one of my controllers just flies off into the sky quite regularly.
  • Yobiwan29Yobiwan29 Posts: 95
    Hiro Protagonist
    Yobiwan29 said:
    Please tell me you fixed the random headset tracking loss issue...
    It did not, for me at least. And I'm having pretty bad loss of tracking on controllers ever since I got the update. It can't be controllers going bad because it happened on both controllers at the same time, immediately following the patch. I'll be playing games and one of my controllers just flies off into the sky quite regularly.

    The vast majority of users don't have tracking issue. Maybe this update is revealing something wrong with hardware. I will send back my device and get a new one. 10-15 days without VR :neutral:
    Oculus Quest - MSI MPG Z390 Gaming Edge - i7 8700 - 32GB Corsair Vengeance LPX 3200 MHz - Aorus GTX 1080Ti - Crucial MX300 500Go + 1To - Corsair RM650X 80+ gold
  • ThugOwlThugOwl Posts: 15
    NerveGear
    I've updated my oculus desktop app but I've yet to see an update on the quest. I had an email which states "Updates for the Quest and Go follow the same staggered release model that the desktop software does" 

    Does this mean I have to wait for the quest headset to update?

    Why don't they release the updates simultaneously?

    I have a blue banner stuck at the top of my screen prompting me for an update which isn't even available yet!

    Does anyone know when the quest update will be released?

  • nalex66nalex66 Posts: 5,277 Volunteer Moderator
    ThugOwl said:
    I've updated my oculus desktop app but I've yet to see an update on the quest. I had an email which states "Updates for the Quest and Go follow the same staggered release model that the desktop software does" 

    Does this mean I have to wait for the quest headset to update?

    Why don't they release the updates simultaneously?

    I have a blue banner stuck at the top of my screen prompting me for an update which isn't even available yet!

    Does anyone know when the quest update will be released?

    The Quest v14 update is rolling out over the course of this week, but have you tested whether Link works despite the message? It did work with Quest v13 and the PC v14 beta, but that message still showed.

    Going forward, Link is supposed to work as long as you are within one version number between Quest and PC (i.e. Quest v14 will work with PC v15, and vice versa), so this shouldn't be an issue for future updates. Hopefully they'll also change the wording of that message or the conditions that trigger it, to avoid causing confusion.
    i7 5820K @ 4.25GHz | EVGA GTX 1080 SC | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
    SSDs: Intel 660p M.2 2TB, Samsung 860 Evo 1TB, 850 Evo 1TB, 840 Evo 1TB | Startech 4 controller PCIe USB 3.0
  • ThugOwlThugOwl Posts: 15
    NerveGear
    nalex66 said:
    ThugOwl said:
    I've updated my oculus desktop app but I've yet to see an update on the quest. I had an email which states "Updates for the Quest and Go follow the same staggered release model that the desktop software does" 

    Does this mean I have to wait for the quest headset to update?

    Why don't they release the updates simultaneously?

    I have a blue banner stuck at the top of my screen prompting me for an update which isn't even available yet!

    Does anyone know when the quest update will be released?

    The Quest v14 update is rolling out over the course of this week, but have you tested whether Link works despite the message? It did work with Quest v13 and the PC v14 beta, but that message still showed.

    Going forward, Link is supposed to work as long as you are within one version number between Quest and PC (i.e. Quest v14 will work with PC v15, and vice versa), so this shouldn't be an issue for future updates. Hopefully they'll also change the wording of that message or the conditions that trigger it, to avoid causing confusion.
    The link works but it's a little leggy and glitchy if I'm being honest.

    My biggest problem is the mic functionality.
     When I installed the V14 update there seemed to be a problem with the audio driver.  So I disabled/enabled it and that now works fine.

    But then I tried a few games to test the mic. I tried VR chat. Pavlov and Echo VR. But nobody seemed to be able to hear me.

    I'm hoping that when the headset updates that this will solve my problem.
  • nalex66nalex66 Posts: 5,277 Volunteer Moderator
    The notes mentioned that some of the fixes won't work until Quest v14 is installed, so I guess the mic fix is one of those. I hadn't yet received v14 on my Quest when I checked this morning, but I'm hoping I'll get the chance to test it tonight.
    i7 5820K @ 4.25GHz | EVGA GTX 1080 SC | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
    SSDs: Intel 660p M.2 2TB, Samsung 860 Evo 1TB, 850 Evo 1TB, 840 Evo 1TB | Startech 4 controller PCIe USB 3.0
  • ThugOwlThugOwl Posts: 15
    NerveGear
    I'm not expecting it until tomorrow. Can't see it downloading tonight.
  • zoozoohackerzoozoohacker Posts: 4
    NerveGear
    Thanks
  • zoozoohackerzoozoohacker Posts: 4
    NerveGear
    Thanks
  • SaxomophonistSaxomophonist Posts: 1
    NerveGear

    Headset tracking is at the very least better... but controller tracking is now completely messed up

  • s4Luuxs4Luux Posts: 6
    NerveGear
    edited February 27
    Does any of you use YUR on the quest? It seems to be fixed for now since I disabled the calories tracking. I hope that stays so. But even if that's the case, on reddit someone who doesn't even have YUR has the same problem: www.reddit.com/r/OculusQuest/comments/fahejy/the_newest_firmware_update_can_break_your/
  • ShowbizDonkeyShowbizDonkey Posts: 253 Oculus Staff
    As a reminder, if you're experiencing any issues with a recent software update, please be sure to open a support ticket here: https://support.oculus.com/885981024820727/ Thanks! 
  • VexDraham117VexDraham117 Posts: 1
    NerveGear
    edited February 27
    Since I've been using Link my controllers randomly loose tracking while in game. And yes my batteries are always fully charged and are changed out if it's anywhere near 50%.
    In both Asgards Wrath and The Walking Dead Saints & Sinners this is happening.
    If I'm constantly pressing a button then it's fine and continues to function fine. But after about 60-80 seconds of not pressing a button then they wig out and I've got to press a button again to get them working properly.
    It's aggravating to put it mildly.
  • squ1glysqu1gly Posts: 2
    NerveGear
    Since I've been using Link my controllers randomly loose tracking while in game. And yes my batteries are always fully charged and are changed out if it's anywhere near 50%.
    In both Asgards Wrath and The Walking Dead Saints & Sinners this is happening.
    If I'm constantly pressing a button then it's fine and continues to function fine. But after about 60-80 seconds of not pressing a button then they wig out and I've got to press a button again to get them working properly.
    It's aggravating to put it mildly.
    Could it be the feature that automatically switches the controls to hands and when you press a button it reverts back to controllers? I was playinig Moss on Link earlier and I noticed that during the cut scenes if I didn't play with my controllers it would say they were disconnected. As soon as I pressed a button the message went away. I might try disabling the hand tracking and see if it makes a difference.
  • AnonMomAnonMom Posts: 16
    NerveGear
    I got the notification on my app to download this, it says put on your headset to download, but it's not showing up in the headset. On version 13 and says no updates available.
  • flintenjonesflintenjones Posts: 3
    NerveGear
    edited February 28

    • Moving forward, Oculus Link no longer requires that the Quest software and the PC software have matching version numbers. However, the two software versions must be within one version of the other. For example, Link will function when the Quest is on software version 14 and the PC is software version 15 or the PC software is version 14 and the Quest software is version 13. It will not work if Quest is on version 13 and PC is on version 15 or vice versa.


    So does this mean they will finally get some good games on the quest like FNAF Help Wanted, and Hello Puppets. 
  • j7j7j7j7 Posts: 4
    NerveGear
    s4Luux said:
    As soon as I grabbed this update both of my controllers started going heywire. Losing tracking repeatedly. Restarting didn't help.
    Same issue here. Beat Saber is completely unplayable for me currently. This needs to be fixed ASAP.
    I have experianced the same problem. Even on the main Home screen. Seems to be worse if moving the hands quickly. Tried new batteries, reset Quest, and didnt make any difference. Ive tried changing the Tracking Frequency from Auto to 50, and that seems to have made it more stable, I will continue to monitor to see if its a true fix.
  • Saint_SImonSaint_SImon Posts: 1
    NerveGear
    AnonMom said:
    I got the notification on my app to download this, it says put on your headset to download, but it's not showing up in the headset. On version 13 and says no updates available.
    Same here. No option to update. I've tried every suggestion to "force" an update all day. Leave unattended fully charged. Reboot. Let standby mode kick in and wait 2 hours. Nothing. Ridiculous that they can't push an update out universally, especially for such a major patch like the Link mic fix.
  • richardking01richardking01 Posts: 5
    NerveGear
    Awesome. I am glad that I found it.
  • flintenjonesflintenjones Posts: 3
    NerveGear
    I keep hearing they will put the Five Nights at Freddy's VR games on the quest but I've yet to see it happen. Would love to see some other good steam games get put on there too.
  • ThugOwlThugOwl Posts: 15
    NerveGear
    AnonMom said:
    I got the notification on my app to download this, it says put on your headset to download, but it's not showing up in the headset. On version 13 and says no updates available.
    Same here. No option to update. I've tried every suggestion to "force" an update all day. Leave unattended fully charged. Reboot. Let standby mode kick in and wait 2 hours. Nothing. Ridiculous that they can't push an update out universally, especially for such a major patch like the Link mic fix.
    AnonMom said:
    I got the notification on my app to download this, it says put on your headset to download, but it's not showing up in the headset. On version 13 and says no updates available.
    Same here. No option to update. I've tried every suggestion to "force" an update all day. Leave unattended fully charged. Reboot. Let standby mode kick in and wait 2 hours. Nothing. Ridiculous that they can't push an update out universally, especially for such a major patch like the Link mic fix.
    Theres ways to force updates? How do you do this please?
  • suppenhuhnsuppenhuhn Posts: 33
    Brain Burst
    Will the problem also be fixed that USB-3 connections will be detected as USB-3 and not as USB-2 - so Oculus Link will be working again?
    greetings from bavaria
  • dburnedburne Posts: 3,223 Valuable Player
    Still waiting on Ver 14 for my Quest, maybe today will be the day.

    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
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