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Rift s order not being processed

Tacocat270
Honored Guest
my rift s order has not been processed, i have checked with my bank and they say that everything is fine on my end. just wanting to talk to someone who works at oculus to find out why my order is not working.
6 REPLIES 6

Anthik
Protege
same

bugar
Honored Guest
Same here. I ordered it May 17th. 
Any update on your side?

Tacocat270
Honored Guest
No but I think it was cause I ordered at 2am and my bank was updating something at the time which I think messed everything up. My order is about to expire so im going to try again. I'll comment again of that works.

MetaQuestSupport
Community Manager
Community Manager
Hey @Tacocat270, I'm sorry to hear about your experience. Please double-check and make sure that your bank isn't restricting any online purchases from Oculus. If you have any concerns about your order. please contact support here so we can check your order. We have live chat and email support available. Thanks! -Rick
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Tacocat270
Honored Guest
I have sent a support ticket now @OculusSupport

Tacocat270
Honored Guest
did you get my support ticket yet? @OculusSupport