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Has the Rift s Gone to a worse state from the previous updates?

BloopieBloopie Posts: 17
Brain Burst
I've been lurking on the forums here while waiting for some cash to buy the rift s But i've seen alot of discussions with usb ports some not connecting well and some of them literally failing Should i still buy a headset next month?

Comments

  • kojackkojack Posts: 6,474 Volunteer Moderator
    Some people are having trouble, but It's not universal. My Rift-S is working great, far better than it did before v12 runtime.
    It is very sensitive to usb power, I run one through a powered usb hub.
  • dburnedburne Posts: 3,659 Valuable Player
    Same here, my Rift S works beautifully every time and I use it pretty much daily.

    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
  • MysticNinjaSoulMysticNinjaSoul Posts: 9
    Brain Burst
    Mine is messed up every single time from the software. I have stopped using it and literally contemplating selling it and getting a different hmd
  • DaftnDirectDaftnDirect Posts: 5,815 Volunteer Moderator
    edited May 16
    Other than the white flashes that most of us had, that were fixed last summer, I haven't has a single problem since then.
    I feel bad if anyone's had an issue that hasn't been resolved, but yeah, it's been faultless for me.

    Cue the abandonware posts.
    Intel 5820K [email protected], Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v2004 (19041.330)
  • lensmandavelensmandave Posts: 365
    Trinity
    Other than the white flashes that most of us had, that were fixed last summer, I haven't has a single problem since then.
    I feel bad if anyone's had an issue that hasn't been resolved, but yeah, it's been faultless for me.

    Cue the abandonware posts.
    Exactly my experience. Faultless performance through every update. Used every day :)
    Forums are necessarily the place where people go with problems so the scene here is hugely biased :)
    Intel Core i7 6700K @ 4.5GHz. Asus-Z170-PRO MB
    CORSAIR H105 HYDRO CPU COOLER.
    NVIDIA GeForce GTX1080ti. 16GB DDR4 2666MHZ HYPERX SAVAGE.
    SAMSUNG M.2 SSD 128GB SM951 Boot Drive. SAMSUNG SSD 500GB EVO Working Drive.
    Windows 10  64bit Professional
  • adam.poole.313adam.poole.313 Posts: 170
    Art3mis
    You of course are going to get a mix of people posting that most are happy and some aren't. If you take the chance on a Rift S more than likely you won't have any problems. But in my opinion, the best way to gauge whether things have gotten better or worse with updates is to look at this forum and the Oculus Reddit. I don't care how perfectly it works for any specific person, there is no question that the amount of complaints about critical problems has increased dramatically over the last 3 or 4 months. Many of the people complaining now are the same ones stating how perfectly their Rift worked in the past.  If that instills confidence in you then go for it.
    Oculus Rift S, CV1
    Intel i7-8700K
    ASUS ROG Maximus X Hero
    16GB DDR4 x 2
    4 TB SDD, 2 TB SSD, 1 TB SSD
    Windows 10 Home
  • Lange_666Lange_666 Posts: 8
    NerveGear
    I'm one of those with a USB connection problem. 50% chance it's a hit and miss, even with a PCI USB 3.0 port or a powered USB hub. No need to a re-plug into any USB port to make it work. It can be "solved" by stopping the Oculus software, stopping the Oculus service, restarting the service and rerunning the Oculus software.

  • TomCgcmfcTomCgcmfc Posts: 2,265 Valuable Player
    Lange_666 said:
    I'm one of those with a USB connection problem. 50% chance it's a hit and miss, even with a PCI USB 3.0 port or a powered USB hub. No need to a re-plug into any USB port to make it work. It can be "solved" by stopping the Oculus software, stopping the Oculus service, restarting the service and rerunning the Oculus software.

    If you use Oculus Tray Tool (OTT) there are options that allows you to do this automatically.  I startup OTT, then the Oculus desktop app.  I have OTT turn on Oculus services when it detects the Oculus app has started and automatically turn it off when exiting the Oculus app.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti, 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, PCI-E PCI Express to USB 3.1 Gen 2 card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro w/2.0 base stations/controllers, Quest w/Link and VD wireless (good/close 5Ghz wifi and PC with Ethernet cable to my Router).

  • Umpa_PCUmpa_PC Posts: 812
    Trinity
    My experience has been mainly good, I do run into the USB issues every now and again, usually because I forget to unplug it after use, it likes to be plugged in [after] computer boot up.  Other than that its been perfect - no issues.  Its taken every update like a champ.  I wish they would do less updates, and make them better when they do, but it is what it is.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • BloopieBloopie Posts: 17
    Brain Burst
    Umpa_PC said:
    My experience has been mainly good, I do run into the USB issues every now and again, usually because I forget to unplug it after use, it likes to be plugged in [after] computer boot up.  Other than that its been perfect - no issues.  Its taken every update like a champ.  I wish they would do less updates, and make them better when they do, but it is what it is.
    Dang. I wished to keep it plugged in all the time that may be a issue since i dont want any cables and stuff all over my setup
  • TomCgcmfcTomCgcmfc Posts: 2,265 Valuable Player
    Bloopie said:
    Umpa_PC said:
    My experience has been mainly good, I do run into the USB issues every now and again, usually because I forget to unplug it after use, it likes to be plugged in [after] computer boot up.  Other than that its been perfect - no issues.  Its taken every update like a champ.  I wish they would do less updates, and make them better when they do, but it is what it is.
    Dang. I wished to keep it plugged in all the time that may be a issue since i dont want any cables and stuff all over my setup
    I never unplug my Rift cv1 or it's 2x sensors.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti, 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, PCI-E PCI Express to USB 3.1 Gen 2 card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro w/2.0 base stations/controllers, Quest w/Link and VD wireless (good/close 5Ghz wifi and PC with Ethernet cable to my Router).

  • ENZERENZER Posts: 8
    Brain Burst
    @Bloopie - Just get a Quest. You can still plug it into a PC. My Rift S was working until a few weeks ago, then I updated the Oculus software and now my headset doesn't work anymore. Thankfully, I have a Quest too and am able to jump to VR but until Oculus comes up with a solution, my Rift S is bricked.

    I been a VR user since 2013, worked for Oculus for years, am tech savvy, and am a strong tech troubleshooter and still encounter PC VR issues that I can't fix. Get a Rift only if you accept that potential outcome.

  • BloopieBloopie Posts: 17
    Brain Burst
    ENZER said:
    @Bloopie - Just get a Quest. You can still plug it into a PC. My Rift S was working until a few weeks ago, then I updated the Oculus software and now my headset doesn't work anymore. Thankfully, I have a Quest too and am able to jump to VR but until Oculus comes up with a solution, my Rift S is bricked.

    I been a VR user since 2013, worked for Oculus for years, am tech savvy, and am a strong tech troubleshooter and still encounter PC VR issues that I can't fix. Get a Rift only if you accept that potential outcome.

    I really dont wanna get a quest. Due to the huge frame drop and other stuff i'll risk my money on the rift s  for now 
  • Umpa_PCUmpa_PC Posts: 812
    Trinity
    Bloopie said:
    I really dont wanna get a quest. Due to the huge frame drop and other stuff i'll risk my money on the rift s  for now 
    I have a Rift S and have not had any major problems with it at all.  The Optics are much better than Quest, so if you don't mind taking the USB plug out and putting it back in again to get it to work, and you are not one of the few, who for whatever reason can't get it to work -  All I can say is you will probably love it.

    It seems that most - (but not all) people who have problems are AMD computer owners. I can say though if you have an MSI Trident_3 you won't have many problems at all.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • TK.PrinceTK.Prince Posts: 63 Oculus Start Member
    Not only AMD users.
    I have an Intel CPU, and an Nvidia GPU ....
  • Umpa_PCUmpa_PC Posts: 812
    Trinity
    TK.Prince said:
    Not only AMD users.
    I have an Intel CPU, and an Nvidia GPU ....
    Yeah I did say that, although most seem to be.  I guess I got lucky.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • adam.poole.313adam.poole.313 Posts: 170
    Art3mis
    edited May 31
    No way not at all. I've been following Rift and S progression closely for 6 months now trying to problem solve my issues and I do not see any patterns at all with effected hardware. I see just as many Intel users with problems as AMD users.

    As far as the original question, Has the Rift S gotten worse due to updates, I can only offer my opinion and observation from reading this forum, Reddit, Facebook, etc.. My answer is an emphatic YES!
    Oculus Rift S, CV1
    Intel i7-8700K
    ASUS ROG Maximus X Hero
    16GB DDR4 x 2
    4 TB SDD, 2 TB SSD, 1 TB SSD
    Windows 10 Home
  • Umpa_PCUmpa_PC Posts: 812
    Trinity
    No way not at all. I've been following Rift and S progression closely for 6 months now trying to problem solve my issues and I do not see any patterns at all with effected hardware. I see just as many Intel users with problems as AMD users.
    Good for Adam, but that's not what I see.  Perhaps I should have added home built PC's in to the mix too ?

    Mine is OK, why do you think that is ?   Anyone can by a rig like mine, they are cheap enough and work.  It's nothing special - about 400 quid gets you one.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • adam.poole.313adam.poole.313 Posts: 170
    Art3mis
    Umpa_PC said:

    Mine is OK, why do you think that is ? 
    For the exact reason I just said. The effected hardware is completely random. That's why you have the Rift S working ok on a low end store bought or homemade PC yet won't run on a myriad of high end PCs whether home built or not. This is exactly what you would expect when the problem is software based and not hardware based.

    Oculus Rift S, CV1
    Intel i7-8700K
    ASUS ROG Maximus X Hero
    16GB DDR4 x 2
    4 TB SDD, 2 TB SSD, 1 TB SSD
    Windows 10 Home
  • Umpa_PCUmpa_PC Posts: 812
    Trinity
    See I don't think that is the reason at all.  Mine is a VR ready PC - says it all !
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • adam.poole.313adam.poole.313 Posts: 170
    Art3mis
    Umpa_PC said:
    See I don't think that is the reason at all.  Mine is a VR ready PC - says it all !
    No it doesn't say it all, that is the problem. Every day we get a few more posts on this forum from someone saying that their PC says it is VR ready why won't it work? It meets Oculus's min specs why won't it work? It passes the VR ready test in SteamVr why won't it work? It won't work because the problem is with their driver/firmware and the problem has only gotten worse not better. I'm not going to convince you so that's fine but every topic like this you spread misinformation based on your one pc that works ok. Congrats but you clearly have no concept of the problem that so many are dealing with.

    Oculus Rift S, CV1
    Intel i7-8700K
    ASUS ROG Maximus X Hero
    16GB DDR4 x 2
    4 TB SDD, 2 TB SSD, 1 TB SSD
    Windows 10 Home
  • Umpa_PCUmpa_PC Posts: 812
    Trinity
    Umpa_PC said:
    See I don't think that is the reason at all.  Mine is a VR ready PC - says it all !
    No it doesn't say it all, that is the problem. Every day we get a few more posts on this forum from someone saying that their PC says it is VR ready why won't it work? 

    Show me !
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • MradrMradr Posts: 3,853 Valuable Player
    edited May 31
    Umpa_PC said:
    See I don't think that is the reason at all.  Mine is a VR ready PC - says it all !
    No it doesn't say it all, that is the problem. Every day we get a few more posts on this forum from someone saying that their PC says it is VR ready why won't it work? It meets Oculus's min specs why won't it work? It passes the VR ready test in SteamVr why won't it work? It won't work because the problem is with their driver/firmware and the problem has only gotten worse not better. I'm not going to convince you so that's fine but every topic like this you spread misinformation based on your one pc that works ok. Congrats but you clearly have no concept of the problem that so many are dealing with.

    To play fair - I handle a few of them and most of the ones start out that way until you break down their specs. Usually they are running a very old system and then complain it should work - but clearly they don't meet the required specs. Then there are others that want to force it to work - but even when they do - they run into a lot problems. I even see post of "new headsets" or "new computer" - but when question to when/where they bought the headset/computer - it always comes back to "I got it off ebay", "used", or "from a friend who got it 'new'". So "new" can mean a different thing to people depending on what they mean by "new".

    Even then a lot of the problems people face are software problems and not hardware ones. The hardware ones are easy fixes in terms of getting a cable, usb hub, etc. While software can be much harder to nail down because everyone environment is different or simply just acts weird on their computer. I have some software even today from a multi-million dollar company that doesn't work period. So its not like its uncommon for software just not work in some cases (this is even after I physical hardware switch). A lot of the times the easy fix is to reinstall windows - but that is also harder to ask of someone as well either because they don't know how, lose some programs, or run the risk of losing data (even tho I like that software, I don't wanna reset my computer for that reason alone - nor am I going to just blame them for my error either).

    Then there are some really l-jit problems. Like the payment system or shipping canceling orders. I went as far as to even ask Oculus about this and going to be following up to when they will get it fix (not for my sake - but for everyone elses in the forum) on when they might see a fix for it. But want to know how I got to that point? Its because I ask around. I gather information on each problem and figured out a common problem between everyone. Unfortunately it takes time to build up a case as well too and even then - the problem will never be fix over night either. But you know what tool I do have? The tool of knowledge that I can keep putting pressure on Oculus team to get that single problem fix. As they say - the squeaky wheel gets the oil.

    Just a plug - if you are having a payment issue - please contact Oculus so they can mainly get it in for you - not all - but some of you are just having a billing issue cause by a government change over zip codes, the address it self, or information mismatch (name, address, zip, etc etc). Esp people in the Europe and Ireland area.
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