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Right Touch Controller not working

Anonymous
Not applicable
Basically I just got my quest today and I love it to death but randomly the right controller stopped working. It tracks fine but both triggers dont work, the regular a and b buttons work. I tried changing the batteries which done nothing, restarting the vr, and doing tutorial like 3 times. Something I noticed is when doing the tutorial the animations dont work for you hand on the right at all. Also I realized that the right trigger is constantly down (not physically but in game its always as if its constanyly being pressed down. PLEASE can someone help Im desperate and really want to use this vr.
2 REPLIES 2

Crazy_Sane
Superstar
Hi,

You can submit a support ticket here:

https://support.oculus.com/885981024820727/

You can even chat live with the support team. Just click the link to submit a ticket, then click the speech bubble in the lower right corner.

allesrebel
Honored Guest
I'm experiencing the same issue (on the rift instead the quest) and filed a ticket - was this issue resolved?