I had the same issue and while I was logged in thru Facebook. I went on the app on my phone and went to setting to click the “log out of Facebook” then immediately worked
Hey guys! try signing in with a gmail account on microsoft edge, ... worked for me😃
*Solved?* (Worked for me)You probable maked your account with a existant facebook account right? Then follow my instructions-Disconnect your facebook account from the oculus account (On the app)-Fabric reset your quest/rift s/rift/go-Erase all the data from your oculus app and uninstall it-Re-install the oculus app and login with the same account (already disconnected from the facebook account)-Do all the setup, You can add the payment method in the setup process (Should accept now the card/paypal) or do it later, It should still work.-Enjoy!Discovered this myself by the way. (Only the "Facebook disconnect and erase data and uninstall" part) Hey any chance do you know what fabric reset does? - a user
Oculus has updated their SDK 17(Quest) times now, but none of the updates have been able to figure this one out... and it was happening well before the Quest was ever released. It's clear now- either Oculus knows what's going on but can't go public with the reason why, or Oculus is doing it themselves!Either way, the Pico Neo 2 has just went public and as much as I hate China right now, I hate Oculus/Facebook even more. Their ongoing contempt for their customers is so insulting, I'm willing to buy a product from a country that willingly threw the whole human race under the bus just so their communist image could be protected!!! China's Godless communist party headset is now an acceptable alternative for me!!! This thread has 16.5 thousand views as of 6/10/2020... what does that tell you?
No info is wrong. Simply wont let me add a payment method to buy anything from the store. Another day, another problem with Oculus. Somebody other than the mod please help because I know im just going to be told "Please submit a support ticket", which is valid but CS doesnt respond for at least 5 days or more.
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