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Virtual Desktop Purchase Not Showing Up

LordDarksbane
Honored Guest
I purchased virtual desktop in May and received the receipt to my email. Now with my new Quest 2 I tried to run it but my purchase is not reflected in the store? It doesn't say start. It just the purchase price again for 13.99. My other purchases are recorded. 

Help?
10 REPLIES 10

PITTCANNA
Visionary
did you buy in the quest store or the rift store?

virtual desktop is not cross buy.

LordDarksbane
Honored Guest
I honestly don't know. It was on my computer when I was using my son's quest 1 with oculus link.

LordDarksbane
Honored Guest
Okay did some searching on the website and it looks like the quest store. It says purchased. Wouldn't that mean it woudl work for the quest 2?

PITTCANNA
Visionary
go to your occulus account in the browser and look for redeem code link and enter your code from virtual desktop

PITTCANNA
Visionary
a3elrzbneuct.jpg

PITTCANNA
Visionary
if you have a redeem code
https://secure.oculus.com/redeem-code/
you need to plug it in there

LordDarksbane
Honored Guest
Thanks! I got it figured out! I appreciate the help!

x-voodooranger-
Honored Guest
Can you explain what you did. I'm having the same issue. As far as I know I don't have a redeem code. 

x-voodooranger-
Honored Guest

lokomoto said:

Can you explain what you did. I'm having the same issue. As far as I know I don't have a redeem code. 


Nervermind, I'm an idiot. I bought the Rift version.