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Can't refund game

Anonymous
Not applicable
I went to refund several games but it all shows "Refund Not Available". I purchased the games only a day ago. Didn't even play more than an hour from each game. I am confused on what to do.
7 REPLIES 7

PITTCANNA
Visionary
Did you exceed the play time, it's typically a few hours.

Anonymous
Not applicable
I did not. It was only 30 minutes for each game.

PITTCANNA
Visionary
Did you try to do it through the phone app

Anonymous
Not applicable
That is what I did

Pacman8030
Expert Protege
There's also a limit of how many refunds you can get. If you're refunding too many, it could block you from obtaining any more refunds.

MetaQuestSupport
Community Manager
Community Manager
@natzha4179 Hi, please feel free to create a support ticket with us here  and we can look into your refund request. - Clint
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

jonmidden08
Honored Guest

Same thing happened to me I was looking for game that I would like and I bought 2 that either bored me or wasn't what I wanted in a game like that and the 2 games in question were endspace and journey of the gods I played both for less than an hour and hated them both