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To perform a factory reset using your phone:
Open the Oculus app on your phone.
Tap Settings in the bottom menu.
Tap the headset connected to your phone.
Tap More Settings.
Tap Factory Reset and then Reset.
To perform a factory reset using the headset:
Turn off your headset.
Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight Factory Reset and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.
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