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Rift S Setup stuck on checking sensors

karafastagnaus
Honored Guest
I've just bought a Rift S through Amazon and today it arrived. I installed the Oculus Software and when I reached the setup, I plugged in both USB and Display Port. Unfortunately, no matter what USB port I use, if I uninstall the software and reinstall, if I restart my computer or not, I can't seem to make it work. All my drivers are up to date and I can't find a solution. 
2 REPLIES 2

Bobby_Sherrock
Honored Guest
im having the same problem

MetaQuestSupport
Community Manager
Community Manager
Hey, so sorry to hear you're having trouble with the Rift S setup, and we're happy to help you out. There are a variety of potential causes for this issue, and we'd like to look further into them with you to get you into VR without issue. Gather your Oculus Diagnostics Logs and click here to submit a ticket, and we'll be in touch. Thanks!
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