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Javbomb

Brain Burst

Javbomb
Brain Burst

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Javbomb
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  • Well.. Got my refurb, amazingly fast shipping once they sent it. Happy to report it works perfectly here. No issues at all. Condition was very good, no protective film on the lenses, but thankfully they are very clean and essentially look n…
  • Thanks guys, my refurb has shipped so will see what happens later this week, fingers crossed its a good unit. RedRizla said: What is the warranty? In the United Kingdom, it's 2 years on a new one.. On paper according to Oculus its 1y…
  • Log_a_Frog said: Are you putting it into a dvi connector? Im not the OP, but out of interest, I am. It works great.
  • Javbomb said: cybereality said: Please speak with us on the support ticket. Even if you are outside of warranty, there may be options. Thanks. Yep, just waiting on an update now... A bit bummed here... Oculus have come…
  • cybereality said: Please speak with us on the support ticket. Even if you are outside of warranty, there may be options. Thanks. Yep, just waiting on an update now... A bit bummed here...
  • Javbomb said: Javbomb said: PIXELATED said: @javbomb.. did you get your rift made happy again or are you still waiting? Not just yet... https://forums.oculus.com/community/discussion/comment/417773/#Comment_417773 …
  • I am currently having this same issue once again unfortunately this is my second rift with exactly the same problem. It was even worse on my first launch unit, I had to immediately return it to Oculus for a replacement which did work, but now that I…
  • Javbomb said: PIXELATED said: @javbomb.. did you get your rift made happy again or are you still waiting? Not just yet... https://forums.oculus.com/community/discussion/comment/417773/#Comment_417773 Got my replacemen…
  • PIXELATED said: @javbomb.. did you get your rift made happy again or are you still waiting? Not just yet... https://forums.oculus.com/community/discussion/comment/417773/#Comment_417773
  • Well Oculus got back to me... --- HI,I apologize for the delay in responding to you. We've shipped out your replacement and FedEx has attempted to deliver it once. You can view the shipment's details here. I've updated your original contact with …
  • I would fight that decision, if you say the unit was used indoors out of direct sunlight and facing away from the window who are they to claim otherwise based on photo evidence. The good will of the customer usually wins here. They cannot prove that…
  • @cybereality Could you please have a look at my ticket, the issue spans a few tickets: 234973 225595 I am seriously done waiting, I need this sorted right now, I am so close to initiating charge-backs through PayPal. Five business days since Ocu…
  • 6 business days now since Oculus have had my returned DOA rift, and complete radio silence. I have just opened a new ticket advising them that they have 5 business days to get the rift IN MY HANDS or I will initiate a chargeback. 7 weeks since I r…
  • Well, they have had my DOA unit back in their possession for almost a week now... no replacement shipped. All tickets have been closed. Great.
  • Yes the issue is fairly rampant, https://forums.oculus.com/community/discussion/38993/rift-loses-randomly-hdmi-connection#latest https://forums.oculus.com/community/discussion/35213/rift-hmd-switches-off-intermittently#latest Oculus just took deli…
  • Its proprietary so no you cannot buy one. It also may be the rifts actual socket not the cable, so you wouldn't want to spend your money on a cable when that may not fix it anyway... Lodge a support ticket. Prepare to wait at least 1 week before AN…
  • Javbomb said: I just got an email overnight saying they have decided to RMA my unit and they will be emailing me a label within 48 Hours... I got my RMA email from china, FedEx shipping label, printed it out... Running to FedEx now. Hop…
  • mr2daj said: Managed to get a picture of my bent pin. Need to zoom in a fair bit but it is visible. At least it's not in my gpu. That is not a bent pin, That is standard HDMI port pin alignment. yes, I am talking about the far right pin.…
  • I just got an email overnight saying they have decided to RMA my unit and they will be emailing me a label within 48 Hours...
  • mr2daj said: A little update: Still nothing from support but now the unit is not detected at all. Upon inspection I can see the bottom right pin has pushed back and i cant really see it. Fingers crossed this means that all of the problems have …
  • Are you getting an Oculus Home error notification about the black outs? HDMI Cable not connected etc?
  • Support just emailed me and asked to make sure my cable is connector correctly at both ends, and to double check all my drivers are up to date.... URGHHHHHHH! They did also ask for logs, well they should immediately have done this days ago when I o…
  • b10cey said: Returned to find my DOA rift has been replaced with a second hand refurb, dirty with marks all over it! Are you serious? If they did this to me (My Rift is DOA... awaiting support to 'look into it'), I would demand a refund …
  • Hot_Cellar said: Just checking in to say I have the same problem... I'm going to try a few things mentioned in the thread, but first a quick story: When I first received my Rift I had numerous problems with getting the sensor to work using my A…
  • OMG yes. I just got this email after re-opening my ticket as I defintiely have a DOA oculus, I wrote a LONG initial message basically crossing off every trouble shooting waste of time they put me through last time and ended with the email asking fo…
  • Look it doesn't help that Oculus support is pathetic, you have members on this forum who have been waiting longer than a month for an RMA label, you have others who are just simply emailed RMA labels, you have incredibly bad communication from the s…
  • LZoltowski said: @Javbomb  .... what I think he was trying to say ... is that the PC hardware is so fragmented. So many chip-sets, peripherals etc I dont think he was trying to insult anyone. Look that's fair enough, in retrospect, I re…
  • Zandil said: Javbomb said: Kind of a useless post. A lot of us are EXTREMELY tech savvy. That does not excuse the fact that the Oculus when it is faulty things go terribly wrong. My unit is DOA, and its not as clear cut to come to that…
  • Kind of a useless post. A lot of us are EXTREMELY tech savvy. That does not excuse the fact that the Oculus when it is faulty things go terribly wrong. My unit is DOA, and its not as clear cut to come to that realisation as  you would thing... First…
  • Yep me too. Got my replacement cable today, Rift still disconnects repeatedly with any kind of handling... The port is busted. DOA rift. Not looking forward to the ridiculous wait time to get a new rift. Took me 2 weeks just to get the damn cable de…
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