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Javbomb

Brain Burst

Javbomb
Brain Burst

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Javbomb
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  • Well.. Got my refurb, amazingly fast shipping once they sent it. Happy to report it works perfectly here. No issues at all. Condition was very good, no protective film on the lenses, but thankfully they are very clean and essentially look new. The …
  • Thanks guys, my refurb has shipped so will see what happens later this week, fingers crossed its a good unit. (Quote) 
On paper according to Oculus its 1yr in Australia, but since they are technically an Australian Entity as they quoted an A…
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Im not the OP, but out of interest, I am. It works great.
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Oculus have come to the table with an excellent result, I wont post it here, but I am very happy with their course of action regarding my issue. Hopefully I will be back up and running in no time.
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Yep, just waiting on an update now... A bit bummed here...
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Sigh... I hate to dig up an old thread. But the same exact problem as I had earlier is now affecting my replacement rift... Its a damn shame I had this thing shelved for about 7 months, since just ordering the touch controls and ano…
  • I am currently having this same issue once again unfortunately this is my second rift with exactly the same problem. It was even worse on my first launch unit, I had to immediately return it to Oculus for a replacement which did work, but now that I…
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Got my replacement Rift Finally... After four hours of the amber light and not being able to get it working I found a really odd quirk where I had a rogue file called 'Program' in the root directory of C Drive which was stopping the…
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Not just yet... https://forums.oculus.com/community/discussion/comment/417773/#Comment_417773
  • Well Oculus got back to me... --- HI,I apologize for the delay in responding to you. We've shipped out your replacement and FedEx has attempted to deliver it once. You can view the shipment's details here. I've updated your original contact with …
  • I would fight that decision, if you say the unit was used indoors out of direct sunlight and facing away from the window who are they to claim otherwise based on photo evidence. The good will of the customer usually wins here. They cannot prove that…
  • @cybereality Could you please have a look at my ticket, the issue spans a few tickets: 234973 225595 I am seriously done waiting, I need this sorted right now, I am so close to initiating charge-backs through PayPal. Five business days since Ocu…
  • 6 business days now since Oculus have had my returned DOA rift, and complete radio silence. I have just opened a new ticket advising them that they have 5 business days to get the rift IN MY HANDS or I will initiate a chargeback. 7 weeks since I r…
  • Well, they have had my DOA unit back in their possession for almost a week now... no replacement shipped. All tickets have been closed. Great.
  • Yes the issue is fairly rampant, https://forums.oculus.com/community/discussion/38993/rift-loses-randomly-hdmi-connection#latest https://forums.oculus.com/community/discussion/35213/rift-hmd-switches-off-intermittently#latest Oculus just took deli…
  • Its proprietary so no you cannot buy one. It also may be the rifts actual socket not the cable, so you wouldn't want to spend your money on a cable when that may not fix it anyway... Lodge a support ticket. Prepare to wait at least 1 week before AN…
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I got my RMA email from china, FedEx shipping label, printed it out... Running to FedEx now. Hopefully they get the unit back by the weekend. Not bad once the ball actually starts rolling. But pathetic it took a week to get to this…
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That is not a bent pin, That is standard HDMI port pin alignment. yes, I am talking about the far right pin. Here is mine, I also looked at one of my HDMI video cables and its identical. If your cable looks like this, its actually …
  • I just got an email overnight saying they have decided to RMA my unit and they will be emailing me a label within 48 Hours...
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That far right pin on the HDMI lead is supposed to look pushed back like that, I believe its related to power and is supposed to be the last pin to make contact, so that's normal.
  • Are you getting an Oculus Home error notification about the black outs? HDMI Cable not connected etc?
  • Support just emailed me and asked to make sure my cable is connector correctly at both ends, and to double check all my drivers are up to date.... URGHHHHHHH! They did also ask for logs, well they should immediately have done this days ago when I o…
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Are you serious? If they did this to me (My Rift is DOA... awaiting support to 'look into it'), I would demand a refund and send it back at their cost. I am THIS close to moving to the HTC Vive or just getting a refund and sit out o…
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Sorry but you are not having the same problem, our problem can be induced basically any time we touch the Oculus. Your problem is random and driver/software related and solved. There is no software fix for a rift that stays stable …
  • OMG yes. I just got this email after re-opening my ticket as I defintiely have a DOA oculus, I wrote a LONG initial message basically crossing off every trouble shooting waste of time they put me through last time and ended with the email asking fo…
  • Look it doesn't help that Oculus support is pathetic, you have members on this forum who have been waiting longer than a month for an RMA label, you have others who are just simply emailed RMA labels, you have incredibly bad communication from the s…
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Look that's fair enough, in retrospect, I read that post mere hours after the frustration of realising my Rift is DOA after weeks of waiting for Support to get around to sending me a new HDMI cable, so it hit a nerve with me almost …
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No being rude at all, frankly I took his post to be rude towards us who are actually having genuine issues and trying to oversimply all of our clear cut issues with the rift and passing it off as our PC's are set up wrong. To just w…
  • Kind of a useless post. A lot of us are EXTREMELY tech savvy. That does not excuse the fact that the Oculus when it is faulty things go terribly wrong. My unit is DOA, and its not as clear cut to come to that realisation as  you would thing... First…
  • Yep me too. Got my replacement cable today, Rift still disconnects repeatedly with any kind of handling... The port is busted. DOA rift. Not looking forward to the ridiculous wait time to get a new rift. Took me 2 weeks just to get the damn cable de…
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