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OculusSupport

Oculus Staff
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OculusSupport Oculus Staff

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OculusSupport
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  • ironyman said: Rift sent back on the 5/12 so now 41 days which, even taking the festive season into account, is massively beyond the longest time oculus quote for a replacement. I think that is well past the patience limit. Hey ironyman,…
  • simmo1985 said: Third headset received  Same issue. Can even make out a gluey thumb or finger print on this one.   https://imgur.com/a/6n3lGDk Hello there, I'm sorry to hear about your experience with those headsets. That's very unus…
  • Hey there, sometimes an improperly installed facial interface or eyeglass spacer can interfere with the proximity sensor in the headset and prevent the Go from powering on correctly. Please try removing the facial interface and spacer and see if…
  • Alicia_Wonderland said: Sometimes it will stay orange for a while but won’t actually charge then goes back to flashing red... Hello there, if your Oculus Go isn't charging with the charger it came with, please create a support ticket a…
  • el_dioblo said: Hi there, I recently purchased Marvel Powers United VR on the 11th and requested a refund, and my refund has not been approved. I checked the following email and it has no information whatsoever as to why my refund was not appro…
  • iMadly said: Same issue here but with a RTX 2080 Hey there, if you're getting a message that there is hardware issue and have already reinstalled the latest graphics driver, please collect the diagnostics logs using the steps here ht…
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