Comments

• You should meet the minimum requirements. It won't be the best experience, but it should work. See here: https://support.oculus.com/248749509016567/ I think a software / driver issue is possible, which is why reinstalling Windows 10 fresh may help.…

  in Rift keeps stuttering Comment by cybereality November 2018
• Would you be willing to do a fresh Windows 10 install? Could clear out any sort of software / driver problem on your machine. If that doesn't work, then you can be sure it's the hardware.

  in Rift keeps stuttering Comment by cybereality November 2018
• No, you shouldn't use a splitter, it won't work. You need Rift and your monitor both plugged in directly to the GPU, for example Rift on HDMI and your monitor on DisplayPort with an adapter.

  in Really Quick Question! Comment by cybereality November 2018
• I actually like the Xbox One controller, and use it on the PC. While mouse certainly has better accuracy for first person shooter games, I would posit the Xbox gamepad is better for everything else. For example, try playing a racing game with the mo…

  in Red Dead Redemption 2 PC? Comment by cybereality November 2018
• Make sure to disable the lock pattern on your Go. That may interfere with the developer driver.

  in Oculus go not recognized by my pc Comment by cybereality November 2018
• Oculus Go is stand-alone, so all processing is done on the headset. Your phone is used to setup the device (enter wifi password, pair controllers, etc.). 

  in Oculus GO and compatibility with iPhone 8 Comment by cybereality November 2018
• Can you try to temporarily disable anti-virus / firewall apps? Make sure your game library not in a Windows protected folder (like Program Files). It should be something like E:/RiftApps.

  in Cant download Comment by cybereality November 2018
• Please feel free to submit a support ticket. Thanks. https://support.oculus.com/

  in Brand new Rift but Orange light and no audio on first start up! Comment by cybereality November 2018
• That is really cool.

  in Walk The Titanic. Comment by cybereality November 2018
• Looks awesome!

  in Shadow Legend VR | Official Reveal Trailer Comment by cybereality November 2018
• You should be able to see the wish-list in VR.

  in Where is the wishlist on the Oculus website? Comment by cybereality November 2018
• Can you leave the Public Test Channel? That could be the issue.

  in Error Code 1971055 - Rift will not start Comment by cybereality November 2018
• Sorry to hear that. Please submit a support ticket and we can investigate what options are available. Thanks.  https://support.oculus.com/

  in headset chewed up Comment by cybereality November 2018
• Sorry, we don't currently have a digital content gifting feature.

  in Can friends buy me games? Comment by cybereality November 2018
• The login is saved in Windows, not on the hardware, but reinstalling Oculus will not log you out. All you have to do is use the Oculus app to login with another account. Click the "Friends" button on the left, may also be "Social" or something simil…

  in Change account linked to rift Comment by cybereality November 2018
• That's strange. Can you submit a support ticket? https://support.oculus.com/

  in Can't login with the oculus app to set up GO Comment by cybereality November 2018
• Looks great!

  in Singularity5 - Art Game meets Wave Shooter Comment by cybereality November 2018
• Could be an anti-virus/firewall issue. Can you temporarily disable anti-virus to test?

  in New to Oculus Rift, Store doesn't show up when i launch. Comment by cybereality November 2018
• Sorry for the delay. Cases like these will need manual review of the information, so please be patient. Thanks.

  in No reply from support Comment by cybereality November 2018
• It looks like you'll just need to place another order. We don't offer expedited shipping or any way to get it to you faster.

  in Help me Comment by cybereality November 2018
• I'm talking about a support ticket. That is how you make a request to Oculus Support for help. Thanks.  https://tickets.oculusvr.com/hc/en-us/requests/new

  in How do I get my new samsung vr to work Comment by cybereality November 2018
• Are you sure you have the right USB connector plugged in (there may be 2 different ones depending on your phone)? If that doesn't help, please feel free to enter a ticket. Thanks. https://support.oculus.com/

  in How do I get my new samsung vr to work Comment by cybereality November 2018
• Make sure your Oculus game folder is not in Program Files, or any other Windows restricted folder. It could be something like E:/RiftApps.

  in Sorry we couldn't install (Title) Comment by cybereality November 2018
• The software cannot find your headset. This is most likely that the hardware is not working. You should submit a support ticket and we can see about getting you a replacement. https://support.oculus.com/

  in HDMI is not detected. Comment by cybereality November 2018
• Welcome!

  in Oculus Forums Comment by cybereality November 2018
• Can you try a factory reset? See here for details. https://support.oculus.com/166300084150879/

  in phone says "The headset was not found nearby" with serial number, yet is literally 2 ft away Comment by cybereality November 2018
• Have you tried USB 2.0? It should be more reliable, and the difference in quality is not that much.

  in Sensors Automatically Disconnect When Headset Is Active. Comment by cybereality November 2018
• I'd recommend submitting a bug report so we can look into it. You can do this in the Help Center (lower left corner of Oculus app by clicking Provide Feedback). Thanks.

  in Request timed out , couldn't initiate tracking issue Comment by cybereality November 2018
• @kojack is correct. Please use the video reporting feature and we will investigate. Thanks.

  in trying to let someone know about players Comment by cybereality November 2018
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