Yea its not great... been told i will get a response soon. we will see.... (View Post)

What is the average response time? Is 11 days considered acceptable? I'm sorry but I feel that I am going to have to escalate this and file complaints with the relevant authorities. (View Post)

my rift does not work. just the amber light  (View Post)

Yea that's what I thought.... had enough now. Put a request in for a refund due to lack of support. (View Post)

Does anyone have a phone number for Oculus support? I am at the end of my tether now waiting for emails that seem to never come. I just want to speak to someone!  (View Post)