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Touch trigger has no response

pomfishpomfish Posts: 10
NerveGear

We use Unity 3D to develop, and we have found oculus touch will be identified as Xbox controller, which causes it to fail to respond to its own events. For example, when we only connect touch without XBOX controller, touch trigger has no response. Is there a solution to this problem?

When touch and Xbox controller are connected to the computer at the same time, all of the touch buttons work properly.



Unity v5.5.0f3, Oculus Utilities v1.13.0, OVRPlugin v1.10.0, SDK v1.16.0.

UnityEngine.Debug:Log(Object)

OVRManager:Awake() (at Assets/OVR/Scripts/OVRManager.cs:535)

Operating system is Windows 10

Comments

  • imperativityimperativity Posts: 3,587 Valuable Player
    Hi,

    We are looking into this issue from your previous forum post. Sorry for the delay, we are having trouble reproducing this on our end. This may have something to do with your computer's hardware configuration and blue tooth setup.
  • imperativityimperativity Posts: 3,587 Valuable Player
    @pomfish

    To help us narrow this issue down, can you answer these questions:

    1) Are you using any controller emulators on your system?

    2) If you were to use another machine, does this issue persist?

    3) Does the behavior remain when Unity is closed?

    Thanks!

  • pomfishpomfish Posts: 10
    NerveGear
    @pomfish

    To help us narrow this issue down, can you answer these questions:

    1) Are you using any controller emulators on your system?

    2) If you were to use another machine, does this issue persist?

    3) Does the behavior remain when Unity is closed?

    Thanks!

    We did not use any controller emulators. We test on another computer(Windows 10), and that's the same problem. This problem will also occur after the Unity is closed. 
    Then we found that Avatar test didn't have this problem. With our APP ID authentication, this problem occurs.
  • imperativityimperativity Posts: 3,587 Valuable Player
    @pomfish

    If you were to use the touch controllers on a game within oculus home, do the touch controllers work as expected without the xbox controller being plugged in? Please advise.
  • pomfishpomfish Posts: 10
    NerveGear
    We have found a solution. It's a setup error about the store page. Thank you for your reply.
  • imperativityimperativity Posts: 3,587 Valuable Player
    @pomfish

    Glad to hear! Thanks for updating the thread.
  • talothmantalothman Posts: 3
    NerveGear
    @pomfish,
    What was the setup error? Facing similar issues but haven't been successful in figuring it out.
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